MyMalaysia Mega Sales

GET ready to bag glorious deals when Malaysia’s most anticipated shopping extravaganza, Malaysia Mega Sale Carnival (MMSC) sweeps over the entire nation from 4 July to 31 August 2009.

MasterCard as the Official Card of the Malaysia Mega Sale Carnival makes it even more rewarding for cardholders through its attractive weekly “MasterCard Spend and Redeem” programme. Shoppers who swipe anywhere within Malaysia with their MasterCard cards during the MMSC period will have the opportunity to redeem shopping vouchers worth up to RM100,000!

The mechanics are simple. MasterCard cardholders who spend a minimum of RM2,500 anytime, anywhere in Malaysia throughout the MMSC period will have to SMS in their details to be part of the “MasterCard Spend and Redeem” programme. Every week a cardholder who spends the highest amount with his/ her MasterCard card, through a qualified SMS entry will win the Weekly Grand Prize shopping voucher worth RM5,000.

In addition, first 30 cardholders who spend a minimum of RM2,500, through a qualified SMS entry will also be able to redeem ashopping voucher worth RM250.

Shoppers can also look forward to exclusive gfts, outrageous promotions and attractive spending rewards upon purchase of a widerange of products and services at participating shopping malls. These malls include Ikano Power Centre, Mid Valley Megamall, Pavilion Kuala Lumpur, Sunway Carnival Mall, Sunway Pyramid Shopping Mall, The Gardens Mall, and Parkson stores nationwide.
That’s not all! This year, Parkson has a string of surprises for MasterCard cardholders! With every purchase of RM200 on your MasterCard card at participating stores, MasterCard cardholders will walk away with a Parkson Gift voucher. To make it even more rewarding, spend RM250 and above in a single receipt with your MasterCard card at 34 Parkson stores nationwide and youwill be in the running to walk away with a Parkson cash voucher worth RM500 each week for eight weeks during the MMSC program.
In addition, MasterCard cardholders who accumulate a maximum of three receipts, inclusive of a Parkson store receipt with a minimum spend of RM250 in total, at participating malls stand a chance to redeem an exclusive free gift from Parkson!
Mega Sales Events in Malaysia (Click on the Links below)

4 July – 31 August 2009 : Malaysia Mega Sale 2009
4 July – 31 August 2009 : Isetan Mega Sale
4 July – 21 August 2009 : Charles & Keith End of Season Sale
4 July to 31 August 2009 : Planete Enfants Mega Sale
4 July – 21 August 2009: Pedro Sale
4 – 31 July 2009 : Sasa Sale
4 July – 31 August : Parkson Grand sale
4 July – 31 August 2009 : BCBGMAXAZRIA, French Connection & Island Shop Sale
4 July – 31 August 2009 : Aussino Mega Carnival Sale
4 July – 31 August 2009: Goldheart Jewelry Sale
4 July – 31 August 2009 : Xixili Mega Sale
1 July – 31 August 2009: House of Leather Bull Run Sale
1 July – 31 August 2009 : HOL Bull Run Sale
1 July – 31 August 2009 : Tough Jeansmith Sale
1 July – 31 August 2009 : Country Hide Summer Sale
1 July – 31 August 2009 : La Pagayo Fabulicious Sale
4 July – 31 August 2009 : Harvey Norman Merdeka Sale
8 July – 31 August 2009 : Lorenzo’s Mega Sale Carnival
4 – 31 July 2009 : Thalgo Mega Sale
4 July – 31 August 2009 : Binwani’s Sale
4 July – 31 August 2009 : Bose Mega Sale
4 July – 31 August 2009 : Riccardo Mega Sale
15 May – 31 August 2009 : Sony Time July Specials
10 July – 31 August 2009 : Pony Renew Sale
4 July – 31 August 2009 : Domii Mega Sale
4 July – 31 August 2009 : Goldheart Jewelry Sale

Want to be rewarded even more? Shoppers who spend RM250 and above with their MasterCard card at KLIA or LCCT-KLIA will be able to redeem free vouchers from Malaysia Airports.

Always looking to provide cardholders with Priceless experiences, MasterCard promises this to be a good treat for bargain hunters. With the whole of Malaysia celebrating this major sale event, MasterCard offers you and your family the liberty to shop to your heart’s content.

So, what are you waiting for? Swipe with your MasterCard card during this shopping festive season and be in the running to win exciting prizes!

There are some things money can’t buy. For everything else, there is MasterCard!

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Payroll Administration: Are Your Employees Paid Correctly

Seminars, Workshops, Training Courses etc

DATE:         22 - 23 Jun 2009
VENUE:        Eastin Hotel, Petaling Jaya, Selangor
TIME:        9.00 am - 5.00 pm
FEE:        RM 1080.00

PAYROLL ADMINISTRATION: Are Your Employees Paid Correctly?
       
INTRODUCTION
o Understand and apply the law on wages (Employment Act, EPF, Socso)
o Avoid complaints to and prosecution by relevant authorities
o Pay wages correctly
o Able to effectively manage payroll administration
       
OBJECTIVES
To equip members dealing with payroll, knowledge of the requirements under the law to avoid being prosecuted by the relevant authorities entailing in high payment of fines and embarrassment to the company and to instill sense of belonging leading to higher productivity.

Emphasis shall also be for those who are not 'employees' under the law.
       
COURSE OUTLINE
       
Day 1

09.00 am Various definitions
o Contract of service
o Who is an employee?
o Meaning of wages
o ORP, Etc.
o What are excluded from wages?

10.20 am What are wages?
o Court decisions on wages
o Payments of wages
o Upon Resignation, Termination, Dismissal
o What deductions can be made?
o Can wages be deducted for lateness?
o Penalty

01.00 pm Lunch

02.00 pm Payment for overtime
o Calculation for Rest day, Public Holiday
o Calculation for unpaid leave
o Payment for sick leave, Annual Leave balance
o Termination benefits

03.50 pm What is maternity allowance?
o Payment for maternity leave
o Test on calculations.
o Penalty

05.00 pm End of day 1

Day 2

09.00 am EPF & General
o Employer registration
o Who is an employer?
o Contract of service/for service
o Independent contractors and payment of EPF
o Various definitions
o Meaning of wages
o Employer, employee, etc.
o Salient sections of the law
o To whom does EPF money belong?
o Who goes to jail for failure to contribute?

10.20 am Who is liable to contribute?
o What about Part Timers
o Various schedules
o Who are not employees
o Election to contribute
o Voluntary excess contribution
o Failure to make monthly contributions
o Benefits
o Current schemes of withdrawal, etc
o To whom does EPF money belong?
o Nomination of beneficiaries/failure to nominate and court decisions.
o Penalty

01.00 pm Lunch

02.00 pm SOCSO
o Who is an employer?
o Legal obligation of employers
o Scope
o Consequences if employer is not registered
o Consequences if employee is not registered
o Various schemes and benefits available

03.50 pm Family members' obligation
o Legal consequences of failure to comply
o Should employers pay during temporary disablement?
o How to claim from employees'?
o How to help employee claim benefits.

Law on the following:
o Are employees covered for games?
o Are all commuting accidents claimable?
o Under what conditions socso does not pay
o On Occupational Disease and Health
Certificate presentation

05.00 pm End of Course.

TARGET AUDIENCE
HR/Admin/Operations –Director /Managers/Executives/Clerks dealing with Payroll
       
REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=372

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Managing Risk and Business Continuity for Survival

Seminars, Workshops, Training Courses etc

Managing Risks and Business Continuity for Survival

DATE:        16 - 17 Jun 2009
VENUE: Holiday Villa, Subang
FEE:         RM 980.00

OBJECTIVES
o Identify the key corporate and business process risks of your organization in
o today's environment
o Understand the intricacies involved in managing these risks
o Acquire the relevant skills in developing a Risk Framework for your
o organization
o How to plan for minimal business disruption in the face of crisis and disasters
o How to develop a Business Continuity Plan for the entire organization
o Critical factors involved in implementing effective ERM and BCP programs


COURSE OUTLINE

DAY 1
Session 1
o A Volatile Environment
o Risk Perspective
o Risk Types
o A Risk Management Model
o Long-term Benefits
o COSO Approach - ERM Framework
o Overall Effect

Session 2
o Risk Management Process
o Identifying Risks
o Top Six Risk Issues
o Assessing the Risk Impact
o Your Toolkit
o Case Study

Session 3
o Risk Mapping
o Impact versus Probability
o Recording in Risk Catalog
o Your Toolkit
o Risk Evaluation
o Risk Response
o Case Study

Session 4
o Case Study Review
o Potential Risks: Production
o Potential Risks: Sales
o Wrap-Up: Day 1

DAY 2
Session 1
o Risk Reporting
o Establishing an ERM Framework
o Risk Philosophy
o Adding Value
o Wrap-up: Risk Management

Session 2
o Ensuring Organizational Survival
o The Essence of Business Continuity Planning (BCP)
o BCP Strategies
o BCP Categories and Scenarios
? Disruption
? Crisis
? Disaster

Session 3
o Why Disaster and Crisis are Different
o DRP and ERP Defined
o Involving the Corporate Value Chain
o Workshop: Role Play
o Workshop: Lessons Learnt

Session 4
o Key Implementation Steps
o Developing a BCP Manual
o A Typical Corporate BC Policy
o Wrap-up: Business Continuity Planning
o Taking the Next Step


TARGET AUDIENCE
- Managing Directors/ CEOs
- Risk Managers
- Accountants, Financial Controllers
- Accounts/ Finance Managers/ Executives
- Administration Managers/ Executives
- Personnel Managers/ Executives
- Entrepreneurs

TESTIMONIALS
Lectures, Interactive Discussions, & Case Studies
       
REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://www.0spend.com/regform.php?id=389

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Supply Chain Management (SCM)

Supply Chain Management (SCM)
Seminars, Workshops, Training Courses etc

DATE:                15 - 16 Jun 2009
VENUE:        Eastin Hotel, Petaling Jaya, Selangor
TIME:                9.00 am - 5.00 pm
FEE:                RM 980.00
 
OBJECTIVES
- Able to define the entire scope of SCM
- Can identify the benefits of business planning in SCM
- Will be able to recognise the benefits of a robust Supply Chain Process
- Can clearly understand the supply chain trade-offs
- Will appreciate the need to define roles and responsibilities in SCM
- Understand SCM and its challenges
- Competency will be increase
- Resolve SCM problems and issues
- Improving SCM operations and completing daily operations skillfully
- Achieving and maintaining SCM excellence

COURSE OUTLINE
* What Is Supply Chain Management (SCM)?
o Define and an overview
o Understand Supply Chain Integration
o Understand the process and practice of SCM and its impact on trade
o Know the different elements that comprises SCM

* SCM And The Link With Warehouse
o The Five M of management system
o Effective warehouse management system
o Operational functions in the warehouse

* The Role Of Purchasing In Supply Chain Management
o Procurement and vendor selection
o Basic functions of purchasing
o The Five R principles in Purchasing

* SCM's Contribution To Corporate Profitability
o Identify the area that can bring about cost-reduction
o The role of finance in achieving this objective
o Meeting the challenge of the time

* SCM Moves Transport And Distribution
o Transport Planning Parameters
o Load Scheduling Or Planning
o Modes Of Transport
o Basic Pricing Element

* SCM Alliances 3PL And 4PL
o Definition Of Third Party Logistics
o Ingredients Of Supply Chain Partnership
o Risk Of Supply Chain Outsourcing

* SCM Improves Inventory Management
o Effective Inventory Control Measures
o Inventory and Data entry system
o Perpetual inventory system

* SCM And International Trade
o The role of SCM in International context
o SCM and it's part in Globalisation
o International harmonized codes in a local context

* SCM And Customer Relation Management
o The links between customer, service strategy and service providers
o Developing Collaborative Relationship
o Building Trust in Relationship

* Challenges Facing Supply Chain Managers
o Managing organization change
o Emphasis shifts from function to process
o Empowerment for full implementation
       
REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=385

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Employers Rights and Obligations

Seminars, Workshops, Training Courses etc

Employers Rights and Obligations

DATE:         24 - 25 Jun 2009
VENUE:        Sunway Hotel & Resort, Bandar Sunway
TIME:        9.00 am - 5.00 pm
FEE:         RM 980.00
         
OBJECTIVES
        Participants will be able to :-
- Make employers aware of their rights under the Law
- Avoid unnecessary and costly litigations at Labour Court and Industrial Court
- Ensure compliance with Employment Contracts by employees
- Protection against illegal action by employees

COURSE OUTLINE

DAY 1

The Industrial Relations Act 1967
Employers Prerogatives
Dealing with Unfair Dismissal (Sec 20)
Understanding the Role and Function of the Industrial Court

The Employment Act 1955
Employment Contracts
Statutory Requirements
Change of Ownership/Poor Business
Claims for Monies due to Employers
Recovery of Overpayments

Employers Rights Pertaining to:-
Probationers
Absentees
Medical Leave Delinquents
Poor Performance
Inefficiency
Habitual Late-comers
Major Misconduct
Permissible Disciplinary Action

DAY 2

Employers Rights Pertaining to Termination of Contracts:-
Frustration of Contracts
Medical Board Out
Expiry of Fixed Terms Contracts
Retirement

Legalities Pertaining To:-
Downsizing
Reduction of Benefits and Increments
Pay/Salary Cuts
Voluntary Separation Scheme
Transfer/Training

Legalities Pertaining to Retrenchment exercise
Procedure for Retrenchment
The LIFO Principle
The Code of Conduct for Industrial Harmony
The Industrial Court Awards and Legal Precedents.

TARGET AUDIENCE
        General Managers, Managers, Human Resource Officers and Executives, Compensation and Benefits Managers, Officers and Executives, Line Managers and Supervisors
       
TESTIMONIALS
        Lecture, Group Discussions, case studies and Q & A

REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=385

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Understanding VSS, Retrenchment & Termination

Seminars, Workshops, Training Courses etc

DATE: 17 - 18 Jun 2009
VENUE: Hotel Eastin, Petaling Jaya
TIME: 9AM - 5PM
FEE: RM 980.00

UNDERSTANDING VSS, RETRENCHMENT & TERMINATION

OBJECTIVES
The Objective of this course is to provide participants with the knowledge on retrenchment and termination and the right procedures to follow in managing and conducting retrenchment activity at workplace.

COURSE OUTLINE
* Understanding termination, dismissal and retrenchment.
* Contractual termination and its procedures
* Non - contractual termination and its procedures
* Forced resignation- its implications and pitfalls
* Understanding and compliance to code of conduct 1975 for Industrial Harmony.
* Redundancy -what,when and how ?
* Principle of LIFO and FIFO in retrenchment planning.
* Voluntary Separation Scheme(VSS)- approach and procedures.
* Involuntary Separation Scheme (IVSS)- approach and procedures.
* Compliance to Ministry of Human Resources guidelines in retrenchment exercise.
* Termination benefits and compliance to EA 1955.
* Temporary lay off - benefits and procedures.
* Employees rights - section 20 IRA 1967.

TARGET AUDIENCE
All executive personnel who are dealing with employees at workplace.

TESTIMONIALS
-Lectures
-Group Discussions
-Industrial Case References
-Case studies
-Brainstorming

REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=370

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Understanding Incentives Under The Malaysian Sales Tax & Service Tax Acts

Seminars, Workshops, Training Courses etc

DATE:        25 - 26 Jun 2009
VENUE:        Eastin Hotel, Petaling Jaya, Selangor
TIME:        9.00 am - 5.00 pm
FEE:                RM 980.00

UNDERSTANDING INCENTIVES UNDER THE MALAYSIAN SALES TAX & SERVICE TAX ACTS
 
OBJECTIVES
You will be able to understand comprehensively the present indirect system enforced in Malaysia, its implications and consequences for non-compliance and the various facilities provided to maximize cost savings.

COURSE OUTLINE
* SALES TAX
o Introduction
o Scope of charge
o Meaning of manufacture
o Taxable goods
o Single stage tax
o Sales value
o Rate of tax / sales tax returns
o Invoices, credit notes & discounts
o Certificate of exemption
o Refund for bad debts
o Sales tax forms
o Offences & penalties
o Disputes & Appeals under Section 68
o Rulings under Section 11

* FACILITIES UNDER THE SALES TAX ACT
* Ring System
o Cukai Jualan 5
o Cukai Jualan 5A
o Cukai Jualan 5B
* Refund System
* Credit System
o Cukai Jualan 10

* OTHER FACILITIES
* Jadual B Sales Tax
(Exemption) Order 1980
o Item 28A – Item 108
o Item 91 – Item 110
o Item 103 – Item 112
* Jadual C Sales Tax
(Exemption) Order 1980
* Item 1 - 13
* Refund / Drawback under Section 32 and 29
* OFFENCES & PENALTIES UNDER SALES TAX ACT 1972

* SERVICE TAX
o Introduction
o Scope of charge of tax
o Calculation of threshold
o Rates of tax
o Licensing requirements
o Furnishing of returns / penalty
o Contra system
o Offences & penalties
o Problems associated with service tax
o Rulings under Section 6
o Disputes & Appeals under Section 50

* FACILITIES UNDER SERVICE TAX ACT
o Contra system
o Refund under Section 21
o Refund for bad debts

* OFFENCES AND PENALTIES UNDER SERVICE TAX ACT 1975

* CONCLUSION
TARGET AUDIENCE
This course is suitable for all manufacturers, trading houses, tax consultants and professionals, and service providers and the like.

To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=364

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Oil and Gas Asia 2009

Oil and Gas Asia 2009   

Event Details
Start Date: 6/10/2009	Start Time: 8:30
End Date: 6/12/2009	End Time: 17:30
Venue: Kuala Lumpur Convention Centre
City/State/Country: Kuala Lumpur, MY
Website: http://www.oilandgas-asia.com

Organizer & Contact
Organizer: Malaysian Exhibition Services Sdn Bhd	Tel: 603-40410311
Incharge: Event Manager	Fax: 603-40437241
Address: Suite 1402, 14th Floor, Plaza Permata, Jln Kampar, Off Jln Tun Razak, 50400
City/State/Country: Kuala Lumpur, MY
Website: http://www.mesallworld.com

OGA 2009 : THE PREFERRED CHOICE FOR THE REGIONAL OIL & GAS INDUSTRY



With over two decades of experience, OGA has established itself as the
premier event for buyers and vendors in the Asia-Pacific region.



Taking place once every two years, OGA provides the region oil industry
professionals with an opportunity to network, share knowledge and most
importantly, to close deals.



Malaysia The Regional Centre For Deepwater Development



PETRONAS, the national oil company of Malaysia, has over half a million
sq km of exploration acreage of which 24% is in deepwater.



As Deepwater exploration and production is expected to be critical for
securing future reserves, investment in deepwater technology will
increase from 18% (currently) to 25% by 2011. It is also estimated by
2010 30% of national oil production will be from deepwater fields.



Malaysia is committed to becoming the regional hub for deepwater
exploration. There are tremendous opportunities in many key technology
areas including Topside Design, Risers, Pipelines, SubSea Modules and
Installation and Well Intervention to name but a few.



Oil and Gas Asia, now the biggest oil and gas show in the region, is
ideally positioned for companies looking to expand in this exciting
region.



Offshore Capital Expenditure At An All Time High



Forecasts show that in the Asia Pacific region, 42 floating production
units will be deployed through 2012. This is the largest number of units
for any geographical region.



With Indonesia, China and Malaysia continuing to invest in deepwater
facilities and increased shallow water deployments in Vietnam, Cambodia
and The Philippines, there has never been a better time to make OGA 2009
an integral part of your company’s marketing strategy.

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Performance-based Telephone Receivable & Debit Collections Techniques {ADV}

Seminars, Workshops, Training Courses etc


DATE:                19 Jun 2009
TIME:                9:00AM - 5:00PM
VENUE:                The Coronade Hotel
FEE:                RM 888.00
               
Performance-based Telephone Receivables & Debt Collections Techniques

INTRODUCTION
Designed specially for the downturn, a skills coaching workshop in effective payments collecting using the telephone to reduce potential losses in operational cash flows

OBJECTIVES
Benefits of the course

Losses due to bad receivables collections skills can be effectively addressed by learning the correct payment collections techniques. Using the telephone is the most common, most economical and a highly effective means to collect if you are trained to do it correctly. It harder to collect overdue accounts in today's deteriorating economic environment, the program reinforces the essentials for staff in the demanding world of revenue & debt collections management. Whether it's initial training for new AR staff or refresher training for experienced people, this program saves valuable training time as it teaches proven telephone collections skills that generate results.
This telephone collections training course teaches the core concepts, skills, and knowledge to effectively improve your debt chasing and ultimately improve your bottom line. The Trainer, Alan Go, is a professional collections practitioner that counts Canon, DBS Bank, COURTS Megastore, World Resorts Bhd, Bank Islam Brunei Darussalam, Public Bank, Yamaha Music School and DHL amongst others as training customers, he will take you step-by-step through the telephone collections process providing valuable insight to the behavior styles you may encounter and the danger signals you may confront to overcome them and collect more money using the telephone.

At the conclusion of this training course you will:
- Know winning approach to telephone collections to get payment
- Learn vital techniques for collection staff to increase debt recovery for 1st party collections  
- Know the applications of tactics for different delinquent accounts and aging across the credit cycle  
- Key communications applications of using appropriate collecting structure for different accounts to maintain customer relationships  
- Know debtors profiling and difficult customers handling


COURSE OUTLINE
Concepts to understanding defaulters' behaviors and payment issues
* Understanding roles of a revenue collections person
* Managing the different debtor's segments  
* Knowing the psychology of debtors  
* Learning the Debt Hierarchy concept
* Identifying Warning Signs To Reduce And Prevent Bad Debts
* Applying the collections debt "DNA" and "Cs":
- Character of defaulters
- Conditions of defaulters
- Capacity of defaulters
- Capital of defaulters
- Cognitive influences

Developing effective telephone collections techniques  
* Learning the proper steps of customer contacts
* Preparing for your AR dunning calls
* Gaining skills in tele-collections communications
- Voice dunning using of voice effcetively
- Questioning probing techniques and
- Questioning techniques to handle excuses
- Essential listening skills in payment chasing

Negotiating for payment commitment in your telephone conversation
* Dealing and overcoming common excuses  
* Preventing pitfalls when talking to customers
* Managing interpersonal skills to handle difficult calls
* Overcoming difficult customers and payment objections
* Closing the dunning call to get commitment to pay

To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://www.0spend.com/regform.php?id=352

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
               

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Managing Customers For Profit, Not For Sales {ADV}

Seminars, Workshops, Training Courses etc

DATE:                08 - 09 Jul 2009
VENUE:        Ritz Carlton Hotel, KL
FEE:                RM 1880.00


MANAGING CUSTOMERS FOR PROFIT, NOT FOR SALES

INTRODUCTION
Join the others who benefitted from this training in March 2009; we are organizing it one more time in response to the requests by many companies who were not able to join then.
OBJECTIVES
- Treat different customers differently based on the value they provide to us (our experience shows that we tend to invest more time and get lesser value from customers who give us plenty of problems)

- Maintain the cost-to-serve customers at an appropriate level

- Make decisions based on facts and statistics, not just on gut-feelings alone

- Measure customers' profitability so that we can develop the right strategies for them

- Manage customers for their profit and not just their sales volume (we are seeing that many vendors are actually losing money on their high-volume customers as they sell at low prices and the cost-to-serve them is very high)

COURSE OUTLINE
Day One

- Our perceptions of the current market and how it impacts our behaviors (and how customers and competitors are making it more difficult)

- The reality about the market and customers and what do we really need to do

- The key challenges we face in the current market situation

- The BIGGEST MISTAKE: Treating all customers EQUALLY and believing that VOLUME is everything

- Volume is Vanity, Profit is Sanity and Cash is Reality

- The how-to of making decisions based on facts and statistics, not gut-feelings

- Managing the sales territory for profit, not for sales volume

- Profit and the cost-to-serve concept

- Profitability ratio and its usage in managing customers for profit

- Value chain versus value chain competition

- Where are you on the buyer's matrix and implications on strategy

Day Two
- Developing specific goals and strategies for different categories of customers

- Methodology to select the attractive market segments and customers

- Criteria to use for segmenting

- Essential negotiation strategies to manage customers for profit

- Improving the profitability of a unprofitable customer

- Value added strategies to take the focus off price

- Which customers do we apply value added strategies on

- Critical success factors to manage customers for profit

- Specific behaviors required to manage customers for profit

- Making it happen in the work place


TARGET AUDIENCE
1.Managing Directors/CEO's/General Managers/Country Managers
2.Sales & Marketing Vice-Presidents/Directors
3.National/Regional Sales & Marketing Managers
4.Sales & Marketing Executives
5.Entrepreneurs

TESTIMONIALS
As the trainer comes with more than twenty years of real-life corporate experience, the methodology will involve the following:
- Story telling of real-life situations
- Case studies
- Role plays
- Group discussions
- Challenging the thinking of participants
- Providing input to participants' real-life situations


To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here. http://1juztalents.com/regform.php?id=426

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
TRAINER

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Developing Key Performance Indicators for Effective Performance Management {ADV}

Seminars, Workshops, Training Courses etc

DATE:           06 Jul 2009
VENUE:   BEST WESTERN PREMIER SERI PACIFIC HOTEL KUALA LUMPUR
FEE:            RM 800.00

TEAM DISCOUNTS !! Teams of 3 from the same organisation registering at the same time receive RM 100 discount each eloping Key Performance Indicators for Effective Performance Management
Developing Key Performance Indicators for Effective Performance Management

INTRODUCTION
Today, whether Directors are in the private or public sectors, they are rightly concerned with performance measurement.
However, they are faced with the following questions:

What are the right things to measure?
What are the relevant key performance indicators?

Join us for an EXCLUSIVE ONE DAY WORKSHOP

A KPI BENCHMARK Developing Key Performance Indicators for
Effective Performance Management

OBJECTIVES
The overall objective of this one-day workshop is to explain the role and importance of setting performance targets, measurement, assessment, review and the development of individual action plans as key components in the process of performance management and appraisal. It will specifically guide the participants in setting effective and meaningful goals/targets for themselves and their staff as well as Key Performance Indicators to measure and evaluate progress achieved.. They will understand the need to set SMART-T goals that align with the vision and mission of the organization and understand how effective goal/target setting is a key element in the performance management process. At the end of the workshop participants will have developed the relevant skills to set effective performance targets and review and counsel on their implementation.

COURSE OUTLINE
COURSE OUTLINE ( 9.00am -5.30pm)

Module 1: Overview of the Purpose of Performance Management and the Importance of Effective Target Setting
Purpose of Performance Management Trends in Performance Management Implications for Target Setting
Activities
In Small Groups Identify the Benefits and Possible Problems of Target Setting Debrief

Module 2 : Understanding the Role of a Manager in Performance Management and Effective Target Setting
Setting Clear Expectations
On Going Process – No Surprises
Praise and Encouragement
Effective Feedback
Different Roles – Coach, Counselor, Mentor

Module 3 : Target Setting - Giving and Constructive Feedback
Johari Window
Giving Constructive Feedback/Avoiding Negative Feedback
B.E.E.R Formula
Giving Motivational Feedback
Activity
Giving and Feedback Using the BEER Model – Team Exercise

Module 4 : Establishing Key Performance Indicators

4.1 : What Are Key Performance Indicators
Critical Success Factors
Must Reflect Organizational Goals
Must be Quantifiable

4.2 : Preconditions for Setting KPI's
Having a Pre-Defined Business Process
Having Clear Goals/Performance Requirements
Having a Quantitative/Qualitative Measurement of the Result and Comparison with Set Goals
Processes or Resources to Achieve Long-Term Goals

4.3 : Categorization of Indicators Needed for KPI's
Quantitative Indicators – Numbers
Practical Indicators – Processes
Directional Indicators – Getting Better or Worse
Actionable Indicators – What Can We Change

4.4 : Establishing Key Differences Between Goals, Standards and "Motherhood" Statements
Differentiation Exercise

4.5 : Setting Performance Standards and Expectations For Your Staff
The Eight Key Step

Module 5 : Target Setting and Review
5.1 : Linking Individual Performance to the Organisation's Performance
Vision and Mission Statements
Strategic Goals
Setting Organizational Goals
Top-down or Bottom-up Goal Setting

5.2 : Setting Targets/Tasks for the Year -Smart Goals
The Purpose of Goals
Goal Setting Skills
Understanding and Establishing SMART – T Goals and the many Variations
Setting Targets/Tasks
SWOT Analysis
Identifying Key Result areas
Writing SMART- T Goals
Activities
Target Setting in Action - Analyse Your Own Department

Module 6 : Performance Coaching and Coaching Styles
What is Coaching
Coaching Tiger Woods
Different Coaching and Influencing Styles
The GROW Model
Self – Assessment – What is your Influencing Style
Activity
Performance Coaching in Action – Using the GROW model in Pairs to Achieve an Agreed Goal

Module 7 : Performance Counseling
Counseling and Feedback
Interviewing Skill and Appropriate Questioning Techniques
Performance Counseling – Strategies and Guidance
Activity
Performance Counseling in Action – Dealing With Different Performance Problems

TARGET AUDIENCE
Directors, Assistant Directors ,Managers and Leaders who are interested in developing effective KPIs for an organisation, department, program, project or individual (employee) in public or private sector, then you need to attend this seminar. It will open your eyes to a whole new, but simple, way to design successful key performance indicators.

TESTIMONIALS
This course has been designed to maximize learning by using the latest in adult learning technologies and human development. The strategies implemented are experiential learning, short presentations, individual exercises, role-play, demonstrations, personal sharing and reflection, and self assessment


Worldwide Corporate Resources Sdn. Bhd.
Level 36, Menara Citibank, 165,
Jalan Ampang Kuala Lumpur

Tel :
03-2169 6347
Fax :
03-2169 6168
E-mail : globalevents.wcr@gmail.com
Website :
www.globalevent-wcr.com

For Enquiries Please Contact:-
Nor Syura:
019-3737357

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Fw: KURSUS-KURSUS KEMAHIRAN UNTUK STAF KERAJAAN

KURSUS-KURSUS KEMAHIRAN UNTUK STAF KERAJAAN 

MEDIUM BOOKS & CONSULTANCY akan menganjurkan kursus-kursus yang berikut pada bulan Jun-Ogos 2009:
  
1.       PEREKAAN PENERBITAN (22-25 Jun 2009) di Pearl Hotel, KL. Untuk memberi imbingan kepada peserta tentang konsep, proses dan rangka perekaan penerbitan; Untuk memandu peserta dalam tata hias penerbitan yang dapat memastikan keberkesanannya; Untuk memberikan maklumat dan tips kepada peserta tentang amalan semasa dalam tata hias penerbitan. Pembimbing: Prof. Madya Dr Mus Chairil.
2.       Menulis teks ucapan (9-10 Jun 2009) di Pearl Hotel, KL. Untuk membimbing penulisan teks ucapan yang berkesan; Untuk memberikan pemahaman tentang pelbagai peringkat penulisan ucapan daripada mencari bahan hinggalah mengolah bahan untuk ucapan; Untuk membimbing pelbagai dalil dan retorik yang dapat dimanfaatkan bagi menghasilkan ucapan yang berkesan. Pembimbing: Dr Jeniri Amir.
3.       PENYEDIAAN DOKUMEN RASMI (3-4 Ogos 2009) di Pearl Hotel, KL. Membimbing peserta dalam penyediaan dokumen rasmi yang piawai; Memandu peserta tentang pelbagai kaedah dalam penulisan dokumen rasmi dan menyuntingnya; Membimbing peserta tentang pelbagai kesilapan yang sering dilakukan dalam penyediaan dokumen rasmi. Pembimbing: Prof. Dr Awang Sariyan.
4.       PENGUASAAN TATABAHASA MELAYU (5-6 Ogos 2009) di Pearl Hotel, KL. Untuk memberikan bimbingan tentang penguasaan bahasa, khususnya pembinaan ayat yang betul dan berkesan; Untuk membincangkan pelbagai isu dalam kesalahan tatabahasa; Untuk membimbing akan cara-cara meminimumkan kesalahan bahasa dalam penulisan dan penerbitan. Pembimbing: Prof. Dr Awang Sariyan.
5.       PENULISAN DAN PENERBITAN NEWSLETTER (10-13 Ogos 2009) di Mahkota Century, Melaka. Memberikan bimbingan kepada peserta tentang konsep, proses dan rangka kerja penerbitan newsletter; Memandu peserta dalam penerbitan newsletter yang dapat meningkatkan imej organisasi; Memberikan maklumat dan tips kepada peserta tentang amalan semasa dalam tata hias penerbitan. Pembimbing: Prof. Madya Dr Mus Chairil & Prof. Madya Dr Hamedi M. Adnan.
6.       MENULIS SURAT RASMI & MINIT MESYUARAT (11-12 Ogos 2009) di Mahkota Century, Melaka. Untuk memberikan bimbingan tentang format terkini dalam penulisan surat rasmi dan minit mesyuarat; Untuk memandu tentang amali penulisan surat rasmi dan minit mesyuarat; Untuk membekalkan ilmu dan keterampilan dalam penulisan surat rasmi dan minit mesyuarat. Pembimbing: Dr Jeniri Amir.
7.       PERUCAPAN AWAM (13-14 Ogos 2009) di Mahkota Century, Melaka. Memberi bimbingan untuk berucap di depan umum; Memandu peserta mengenal pasti kelemahan sewaktu berucap; Memberikan tips ketika berucap; Membekalkan kaedah dan petua untuk membolehkan mereka berucap dengan yakin di depan umum. Pembimbing: Dr Jeniri Amir.

 
Mohonlah daripada Bahagian Latihan institusi anda. Untuk makluman lanjut, sila layari laman web www.mediumbooks.net atau hubungi:
 

MEDIUM BOOKS & CONSULTANCY

4A, Tkt 1, Jln 7/1C, Seksyen 7

43650 Bandar Baru Bangi

SELANGOR

Tel: 03-8925 9085 Faks: 03-8920 2351

E-mel: mediumbooks@yahoo.com

Web: www.mediumbooks.net

 

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Microsoft-Intel Technical Event

Microsoft-Intel Technical Event

If you are looking for solutions to address the following issues + looking for energy/green solutions, please attend the seminar below. And if you already have SCCM 2007 deployed or are planning to do so, this session will prove very useful to you as well. Looking forward to seeing you there.
 
Having desktop management issues ? Too many PCs to manage efficiently and effectively ? Worms ? Patches ? Audits ? Compliance ?
 
Good day to you,
 
On behalf of dbvTECH, INTEL & MICROSOFT you're cordially invited to Microsoft System Center Configuration Manager 2007 R2 includes integrated provisioning and management support for Intel vPro/Active Management Technology (AMT) hardware management technologies.
 
*Attractive Door Gift and Lunch are provided
 
Hurry up!!
Kindly provide your details for registration before Wednesday 10 June 09.
 
Company Name:
Contact person:
Designation:
Mobile:
Email:
 

 

 
Map to PTM Bangi
 
More info on Intel vPro
 
More info on  Microsoft System Center Configuration Manager 2007
 
 

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Understanding of Malaysian Taxation & Effective Tax Planning (ADV)

Seminars, Workshops, Training Courses etc

UNDERSTANDING OF MALAYSIAN TAXATION & EFFECTIVE TAX PLANNING

DATE: 22 - 23 Jun 2009
VENUE: Sunway Hotel & Resorts, Bandar Sunway, Selangor
FEE: RM 980.00


INTRODUCTION
Tax has become the single largest cost of doing business today.Lack of proper tax knowledge may result in companies paying more taxes that what is required by law.

Companies trading globally now face more tax challenges and therefore require an effective tax strategy and planning to optimize tax savings

Understanding and taking advantage of the various tax provisions can create additional value by optimizing tax savings for both employers and employees

OBJECTIVES
The program will highlight the latest tax developments and their impact on the business. It also focuses on exploring the various practical issues in structuring a tax efficient remuneration package which will provide comfort and satisfaction for employers and employees.

The key feature of this program is to examine the practical issues and inherent complexities. It will offer the participants hands on practice with extensive illustrative examples.

o Maximise your tax deduction
o Gain from different tax incentives to boost your bottom line
o Discover new loop holes on taxable income
o Redesign your tax planning to comply with the tax law
o Coordinate tax results with financial accounting rules
o Minimise your tax liabilities
o Examine the recent development in Transfer Pricing
o Boost your savings from the diverse tax incentives to boost your bottom line
o Realign your tax planning to comply with the tax laws
o Establish new strategies in indirect tax planning
o Analyse tax concerns of employee benefits
o Enhance your company's bottom line with minimum effective tax rate
o Understand the implications of tax avoidance, evasion and litigation
o Prepare your company for IRB audit
o Explore tax issues surrounding inter-company dealings
o Acquire tax practitioner's view on company restructuring
o Benefit from the incentives in REITs
COURSE OUTLINE
A. UNDERSTANDING THE BASIS OF MALAYSIAN TAXATION
* Overview of the scope of charge for Malaysian income tax under the Income Tax Act 1967.
* The meaning of income.
* Residence status of a taxpayer.
* Income subject to tax
- Business income
- Non business income
- Employment income
* Self Assessment – Tax planning issues
* Managing tax risks effectively – An overview

B. STRATEGIES AND TECHNIQUES USED IN TAX PLANNING.
* Maximising deductible expenses.
* Dealing with purchase and disposal of fixed assets
* Significance of capital allowances and tax losses
* Changing the nature of income and expenses
* Correct classification of expenses to avoid non-deductibility.
* Changing timing of income
* Deductibility of interest expenses and significance of interest restriction
* Optimisation of tax incentives.
- Reinvestment allowances / pioneer status / investment tax allowances etc.
* Pre-commencement / pre-operation expenses.
* Maximising double-deduction expenses.
* Tax treatment of various Accounting transactions

C TAX PLANNING OPPORTUNITIES WITHIN A GROUP OF COMPANIES.
* Dealing with holding companies (section 60F trap)
* Using profitable companies to borrow funds
* Transfer of profitable business into companies with business losses.
* Inter company charges for services rendered.
* Maximize tax incentives available for exporting companies
* Group tax relief

D. IMPACT OF WITHHOLDING TAX (WHT)
* Scope of withholding tax charge in Malaysia
* What is subject to WHT?
* Payments that do not attract WHT
- Reimbursement of Head office expenses
- Services performed outside Malaysia
- Other international transactions
* Use of tax treaties to benefit from double taxation agreement (DTA)
* Transactions between holding companies, subsidiaries and branches.
* Consequences of non-compliance
* Proper documentation for IRB audit
* Recent developments / case laws

E. INTERNATIONAL TRANSFER PRICING – JUSTIFICATION & DOCUMENTATION
* What constitutes transfer pricing?
* Why tax authorities are concerned with transfer pricing issues?
* Arm's length principle / Pricing methodologies
* Concept of comparability / factors determining comparability

F. TAX TREATMENT OF EMPLOYMENT INCOME
* What constitutes taxable benefits for employees
* Planning for tax efficient remuneration package
* Valuing non-monetary and monetary benefits provided to employees
* Tax implication on benefits in kind (BIK), perquisites and living accommodation provided to employees
* Tax treatment of gratuity and compensation for loss of office paid to employees
* Maximizing tax reliefs and rebates given to employees
* Current IRB's position on the various allowances paid to employees to discharge their responsibilities
* Latest tax developments and their impact on both employers and employees

G. HIGHLIGHTS ON RELEVANT TAX CASE LAWS

TARGET AUDIENCE
CEO's / Directors / Senior Managers Tax Agents / Advisors Tax Practitioners Tax Specialists Tax Accountants Finance and Administrative Managers Finance Directors Financial Controllers Company Secretaries Bankers Financial Planners Advocates & Solicitors Business Entrepreneurs


To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here.

To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here.

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762

EVENT REGISTRATION To register via fax, please click here to fax the form to (603) 7880 8081. To register online, please click here. For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details. TRAINER Stephen Kum Principal Consultant OTHER COURSES Supply Chain Management (SCM) Managing Risks and Business Continuity for Survival Power Presentation And Speaking UNDERSTANDING VSS, RETRENCHMENT & TERMINATION Business Accounting and Finance for non-financial managers How To Be An Effective Master Of Ceremonies Performance-based Telephone Receivables & Debt Collections Techniques PAYROLL ADMINISTRATION: Are Your Employees Paid Correctly?

Please Click here or email to MailingMY@ezineasia.com to remove your email.    To subscribe, please Click here.

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Workshop on Essential Business Writing for Administrative Professionals

A WORKSHOP ON Essential Business Writing for Administrative Professionals

22nd & 23rd June 2009, Melia Hotel Kuala Lumpur

INTRODUCTION Nearly all the problems we encounter in our working life are caused by miscommunication. Miscommunication has caused the company to lose customers, employees, and productivity. Writing and speaking clearly is essential for all employees. Clear business communication will help to make your working life more fruitful.   PROGRAM OBJECTIVE   With the help of lectures, case studies, group work and written exercises, this seminar will demonstrate the causes of poor communication and howto polish your writing skills to overcome the communication barriers.   PROGRAM OUTLINE   Writing Business Correspondence  Letters  Memos that get results  E-mail: Action-oriented messages  Reports that persuade and convince  Minutes of meetings   How to Run a Meeting  Calling for a meeting  Agenda  Contents of minutes  Formats   Business Report Writing  Characteristics of Business Reports  Planning the Report  Research  Polishing up your Writing Skills - Grammar - Sentences: Simple, compound, and complex - Active and passive voice               Writing Clearly and Concisely  Importance of writing clearly  Readability statistics  Ways to make your writing clear:    - Use plain words    - Use action verbs    - Use parallel structure    - Use right word    - Avoid jargon    - Avoid ambiguity    - Keep sentences short    - Avoid unnecessary words and phrases    - Avoid clichés    - Good layout    - Writing the draft; writer's block    - Use transitional words to enhance readability    - Avoid sexist language    - Check for logic   Style and Tone in Writing  Various writing styles  Avoid negative words and phrases  Use phrases that praise readers  Be courteous and sincere  Formal and informal sentences   Revision  Review process  Check grammar and punctuation  Revision checklist  Words often misused and confused   Editing Skills and What to Look Out for  Consistency  Clarity  Accuracy  Sensitive information  Copyright infringement  Checking content  Common writing mistakes  Checking statistics  Spelling and punctuation     COURSE TIMETABLE   Registration                        0830 Workshop commences        0900 Morning refreshment           1030 Workshop resumes            1045 Luncheon                          1300 Workshop resumes            1400 Afternoon refreshment        1530 Workshop resumes            1545 End of the day                   1715   TRAINER PROFILE Ms Jalini Alias holds a Diploma in Architecture (UTM), an Advanced Diploma in Information Systems, and a Masters in Business Administration (Nottingham Trent, UK). She is also a translator certified by the National Institute of Translation, and holds a Diploma in Computer Applications Technology from the Swansea Institute of Higher Education as well as a Group Information Technology Diploma (Level 1) from the Institute of Commercial Management, UK. She is presently preparing to undertake her Doctorate program.Miss Jalini has had more than 15 years of corporate experience. She has held positions as Vice President - Marketing & Communication, Senior Consultant, Trainer, Program Executive, Office Administrator and Architect's Assistant.  In these positions she has planned, supervised, organized, promoted and implemented various events including Signing Ceremonies, Graduations, Roadshows, International Seminars and talks, Management Retreats, and many others.  She has supervised sales and marketing personnel, designed promotional materials of all kinds, written press releases, coordinated marketing and promotional efforts as well as acted as coordinator and liaison to various government and corporate entities towards the successful conclusion of various events and projects.  Her communication and coordinating capabilities ensures that her events are very well thought out and planned to the greatest degree of detail. Miss Jalini is a training consultant, event manager, translator, editor, business writer, computer desktop publishing and graphics designer, administrative consultant and independent distributor. She has trained students and adults in Conversational English, Leadership, Teamwork, Thinking Skills, Communication, Managing Projects and Events, Supervisory Excellence and many others. Her work has brought her in contact with various government, semi-government and private institutions where her strengths has enabled her to assist these companies in organizing projects and events, planning marketing strategies, organizing advertising campaigns and promotions, creating corporate / marketing documents, graphics / design, improving communication, planning and implementation of training / education programs as well as approval of licensing / certification from various government agencies, among others. She has also helped fledgling companies set up cost-efficient office systems. Miss Jalini has been a member of the MARA Education Foundation (Yayasan Pelajaran MARA – YPM) Subject Matter Expert Group (SMEG) for English and Leadership since 2006, as well as being Certified as an Associate Consultant in 2007 where she designs and delivers program for primary and secondary school children as well as University students and Graduates. She was invited to appear in 3 sessions of RTM2's Morning Glory (Season 4) program.  Her talks have been scheduled in October, November and December 2007. Miss Jalini is an animated trainer who concerns herself very deeply in the effectiveness of her training programs, and strives to ensure that her students and participants are able to practice what they have learnt during her training. She is skilled at creating rapport with her participants and her patience and perseverance is usually rewarded by highly effective training that creates a difference in her participants and students. She constantly improves herself and her programs, always with a view of making her programs more practical, easy to understand and enjoyable for participants. Miss Jalini has worked with organizations such as Pos Malaysia, PDRM, Petronas, Mayban Fortis, Open University (OUM), Universiti Malaysia Pahang (UMP), KPTM, Perwaja Steel, Maju Holdings, Shell, Canon, Kian Joo Can Factory, Percetakan Nasional Berhad, Trans-Asia Shipping Corporation (TASCO) and various colleges, manufacturing companies, hotels and other service-oriented firms. She has also spoken to school leavers, university students, and young people of various ages and description in motivational, leadership, communication and informational talks. Miss Jalini is presently the Principal Consultant of PurpleTrack Solutions and Operations Director of APLE (Asia Pacific Link of Enrichment Sdn Bhd).  She is also Corporate Director of Al-Arena, Administration & HR Director of Geo Global Link Sdn Bhd, Founding Consultant of ACE (Associated Consortium for Excellence), Managing Consultant of IAMTC Sdn Bhd, Consultant of Acumen Training Connections, and Learning Partner of Human Dynamics Training Services. GLOBAL LEADERSHIP LEARNING CENTRE (GLLC) No. 16 - 2, Jalan Puteri 7 / 8, Bandar Puteri, 47100, Puchong, Selangor Darul Ehsan. Tel: +603 8060 2895     Fax: +603 8063 2894   Contact Person for In-House Training and other inquiries: Hadijah J. Tel: +603 8060 2895 REGISTRATION FORM   2 - Day training @ RM 1,100.00 per delegate Early Bird Discount @ RM 1,050.00 per delegate      Fax in your registration before Friday, 12th June 2009 to enjoy the early bird discount 10% discount for 3rd and subsequent registration   SPECIAL DISCOUNT!! Group Discount for 3 or more participants @ RM 1,000.00 per delegate   Method of payment: Crossed Cheque/bankdraft to be made payable to "Global Leadership Development Centre" and courier to No. 16 - 2, Jalan Puteri 7 / 8, Bandar Puteri, 47100, Puchong, Selangor Darul Ehsan.     Cancellations & Substitutions: All cancellations of registrations must be made in writing. If cancellations received one week before the event i.e. 15th June 2009  you will be entitled to a 50% refund. Due to contractual commitments no refund. will be made after 15th June 2009, however a complete set of documentation will be sent to you. Substitution are welcomed at anytime.  Note: It may be necessary for reasons beyond control, to change the content and timing of the event,speaker(s) or venue,  every effort will be made to inform the participants of the change.   Please note that payment must be received within 5 working days upon issuance of invoice. Please Complete this form immediately and fax this to FAX:+603 8063 2894. Registration closes on Friday, 19th June 2009.   Company:_____________________________________________________________________________________________________________________ Address:______________________________________________________________________________________________________________________ _____________________________________________________________________________________________________________________________ Tel: __________________________________  Fax: ___________________________________  E Mail:_________________________________________   Contact person: _____________________________________________   Designation: ______________________________________________________     Participant 1: ______________________________ Designation & E Mail:: _________________________________________________________________   Participant 2: ______________________________ Designation & E Mail:: _________________________________________________________________   Participant 3: ______________________________ Designation & E Mail:: _________________________________________________________________   Participant 4: ______________________________ Designation & E Mail:: _________________________________________________________________   Participant 5: ______________________________ Designation & E Mail:: _________________________________________________________________ The Invoice should be directed to Mr/Ms (Dept):   Name :  __________________________________________ Nature of Business :  ___________________________________________________   Name of Authorising Manager :_________________________________________Title : _____________________________________   Dept:   _________________________________         ________________________ Signature & Company Stamp

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