Project Management Body of Knowledge (PMBOK) Training for PMP Certification on June 29th to July 3rd, 2009 at Kuala Lumpur and on July 6th to July 10th, 2009 at Penang

| IN | IN2 | Deliverables | Details of the Instructor | Course Methodology | What the Course is Not Course Outline: Day 1 | Day 2 | Day 3 | Day 4 | Day 5 | Course Instructor Processworks is proud to offer the following PMP Certification Preparation Programmes. These offerings are built around Processworks flagship training course entitled "Project Management Body of Knowledge (PMBOK Guide) for PMP Certification". Both program options provide the participant with the required 35 Professional Development Units, which is the minimum Project Management education criteria to take the exam. The profile of this course participant can range from the very experienced to the emerging Project Managers who harbour a strong desire in seeking the PMP professional credential. The suite of deliverables, training and materials for the IN Program are: The 5 day instructor-led "Project Management Body of Knowledge (PMBOK Guide) for PMP Certification or the 35 Contact Hours" training course. Presentation Slides used by the instructor during the course. A published paperback edition of the "Guide to the Project Management Body of Knowledge (PMBOK Guide), 4th Edition" Project Management Simulated Test Bank (Download Version) PMP Exam Prep - 5th Edition by Rita Mulcahy, PMP, widely considered as the best guide available for PMP exam preparation Access to the Processworks support. Back to Top In addition to all the deliverables offered in the IN Program, the program participants for this option shall receive full access to a self paced e-learning from the Project Management Knowledge Center (of www.readysetpass.com). This online learning interface equipped with tons of invaluable PMP Exam tips and tricks, allows the learner the flexibility and convenience to revise their work wherever and whenever. It also contains over 1000 Practice exam questions to help get participants as well prepared as they possibly can. Back to Top Deliverables IN  IN E IN2 IN2 E 35 Contact Hours Instructor Led Training   Yes   Yes   Yes   Yes   35 Contact Hours Training - PMI Approved Course Notes By: Processworks   Yes   Yes   Yes   Yes   A Guide to the Project Management Body of Knowledge (PMBOK Guide) - 4th Edition By: Project Management Institute   Yes   Yes   Yes   Yes     PMP Exam Prep - 6th Edition By: Rita Mulcahy, PMP, M.B.A.   Yes   Yes   Yes   Yes   Certificate of Completion with 35 Professional Development Units   Yes   Yes   Yes   Yes     The Project Management Simulated Test Bank Ver. 10   Yes   Yes   Yes   Yes     Self Paced E-Learning PMP Exam Prep     www.readysetpass.com   No   No   Yes   Yes     PMI Membership   No   Yes   No   Yes   PMP Certification Examination By: Project Management Institute administered at Prometric Centre   No   Yes   No   Yes Back to Top This Project Management Professional (PMP) Contact Hours Training course earning the participants 35 Professional Development Units (PDUs) provides an overview to the fourth edition (2008) of the PMBOK Guide, and additional topics related to project management that will be part of the examination curriculum. The course lectures will be supplemented with suitable handouts and information that can be accessed from the internet for self study, study tips, list of relevant books etc., as preparation for the exam. This course is spaced over 35 hours and requires 5 person-days to complete – the curriculum is intensive. This course shall provide a lot of discussion concerning the Inputs, Outputs, Tools & Techniques of the project management processes (discussed in the PMBOK Guide, it is not designed / intended to cover all that a project manager needs to know about project management. Full attendance for this course will earn a candidate a certificate for completing the 35 hour contact program – now made mandatory by the PMI (Project Management Institute) for PMP aspirants before taking the certification exam. The attendees are not permitted to absent themselves from any session beyond 5 minutes as per the guidelines of awarding the participation certificate and 35 Professional Development Units (PDUs) Back to Top Approximately 1-2 hours of lecturing, discussion and relevant exercises on each chapter, followed by a quick test on the topic covered. Reasoning for selection of the best answer will be discussed The final 3 hours of this program would include a 110 question paper* (simulating the final exam). The answers for these questions would also be discussed in the class. 110 question paper* - Processworks confidential Disclaimer: All test questions are a sample, and success on these questions is not indicative of proficiency for passing the Project Management Professional Exam Who Should Attend? Attendees who intend to write the PMP exam within the next 8 - 16 weeks, and have passed the eligibility criteria prescribed by PMI Projects Leads/Managers - Individuals aspiring to be successful project managers who have at least 3.5 years of project management experience Technical Managers - Handling large projects and needing to understand the project management environment Working Professionals - IT and Non IT Professionals looking for growth opportunities in the project management stream, or seeking a professional methodology for managing projects Consultants - seeking provide better solutions to project management challenges Entrepreneurs - For effective management of projects for containing Cost, Schedule, Resource and Quality commitments Back to Top A substitute for self-study An accelerated learning offering An indirect method of self-evaluation before the main exam. A means of picking up a question bank Back to Top DAY 1 Session 1: Introduction To Project Management Common characteristics operations and projects Differences between projects and operations What is a Project? What is Management? What is Project Management? What a project manager must achieve and do minimally Career progression and competency for project management Normal project temperature & pressures Stakeholder interactions for the project manager Session 2: Project Management Knowledge Area Appreciating the corporate priority chain, project phases, the project lifecycle, the project management lifecycle Understanding project stakeholders and organizational influences Styles, strengths & weaknesses of functional, projectized and matrix organizations Brief discussion and pointers for general management skills - communication, organization, budgeting, leading, managing, negotiating, problem solving Session 3: Project Management Processes Significance of the project management process groups of Initiation, Planning, Executing, Controlling, & Closure Core management processes of Scope, Cost, and Time Facilitating management processes of Quality, HR, Communications, Risk, and Procurement Summarizing the process groups with the project management processes Session 4: Project Integration Management Project plan development – its vitality and methodology Project plan execution & work authorization tips Project status reviews, reports and action planning Project control & change management Back to Top DAY 2 Session 5: Project Scope Management Business background to pre-project activity and associated difficulties for the project manager if not involved in the proposal and bidding phase Significance of selecting a right project Commencing and initiating a project in the right way Importance of the project charter Project scope planning - relevance of the scope statement vis-à-vis future project decisions Scope definition, WBS development, tips, benefits, and uses Scope verification - acceptance of project scope by stakeholders Scope change control – sources of change requests Section 6: Project Time Management Managing time in the project vis-à-vis project realities Defining project activities and sequencing these to form a project network diagram Network diagramming methods Activity duration estimating and determination of the project's critical path Project schedule development and time/cost tradeoffs Project schedule control – system, performance measurement, PMIS, project re-planning, schedule updates and corrective actions Session 7: Project Cost Management Significance and expectations of project cost management Resource planning/organizational policies for resource optimization Estimation - the basis of project costs and cost estimating techniques Significance of cost control limits and the cost management plan Cost budgeting, the cost baseline, types of project reserves, depreciation methodologies Cost control – cost tracking and cost change approval levels vis-à-vis project performance measurement and variances Earned Value Management (EVM) – terminology, formulas and calculations – interpreting project cost and schedule performance via EVM. Rules for progress reporting Back to Top DAY 3 Session 8: Project Risk Management The what, where and why of project risks Proactive risk management planning Identifying project risks – sources, participants in risk identification, risk categories Qualitative and quantitative risk analysis – methodology, prioritization, benefits, probability -beta and triangular distribution, sensitivity analysis, decision trees, payoff tables, simulation, decision making under uncertainty Risk response planning- techniques, contingency planning, contractual agreements, contingency planning and impact of project risks on the project plan Risk monitoring and control - goals, techniques, work-around plans, corrective actions and change request incorporation Session 9: Project Procurement Management The procurement paradigm, strategies and the procurement cycle Planning project procurement for project needs that can/should be met from outside the performing organization Planning for the management of necessary contracts/documents for subcontractors Soliciting and selecting a suitable subcontractor Administering and closing contracts with subcontractors Back to Top DAY 4 Session 10: Project Quality Management What is quality – the PMI focus The quality management approach and the goals of a quality program Implementing project quality management via Quality Planning vis-à-vis the cost of quality, Quality Assurance - the relevance of process adherence and compliance audits, and Quality Control – inspections and other quality control tools including the interpretations of control charts and data variances (sigma values interpretation), pareto analysis, etc Session 11: Project Communication Management The function of project communication Understanding the communication model, the characteristics of the communication process and the types of project communications Tips for planning project communication- evaluating communication requirements Leveraging technology for communication, communication constraints, stakeholder needs as the basis of project communication, evaluating project communication interfaces Project information distribution - creating successful communications, communication terms, skills and dimensions, types of project records Performance reporting vis-à-vis project status, progress and forecasts - reviewing project performance and performance related issues, the goals of analyzing project variances, the significance of performance reports and documentation of change requests Administrative closure - the relevance of performance measurement documentation, product documentation and other project records, the creation of sensible project archives, procurement issues and project subcontracting, formal project closure, and the documentation of lessons learned Back to Top DAY 5 Session 12: Project Human Resource Management The challenge of managing human resources with insights to project roles & responsibilities Skills & responsibility for HR Management – moving the team along & working with the HR department Organizational planning - understanding the business environment, and the handling of internal and external project stakeholders Managing staff acquisitions vis-à-vis staffing pool realities Developing project team members and motivating the workforce HR practices and organizational theories Creating the right project team – leading and developing the project team through the stages of team development Leadership styles and types of leadership power Handling project conflict – methodology and tips Final Session Mock Exam & Test Evaluation Course Wrap-up, Participant Feedback and Questions and Answers   Back to Top Kavita has over 20 years experience in Project Management & Process Improvements across various firms.  Kavita trains and facilitates 35 Contact Hours Training Course and has trained over 800 PMP aspirants for the PMP Contact program. She has successfully taught this course since the year 2003. She has conducted this course repeatedly at Hong Kong, Singapore, Manila, Penang, Kuala Lumpur and all over India to an excellent feedback. In addition, she has provided process improvement consulting & trainings in Singapore, Malaysia, Mainland China, Philippines, India, Vietnam, Hong Kong, Japan etc. She has conducted numerous public and in-house trainings on Project Management, Work Breakdown Structure, Making Project Managers, Risk Management, Subcontractor Management, Process Writing, Software Internal Auditor Training, Peer Reviews and Software Quality etc. Her training feedback has consistently been rated high and have been positively received. She was formerly working at IBM Global services she was part of the Software Quality Assurance (SQA) team for driving the organizational processes and their compliance to CMM Level 5. She has also spent several years at Citibank, Tokyo where she was part of the SQA team working towards CMM Level 4. Kavita is a resident of Bangalore, India and travels to South East Asia frequently to perform consulting and training assignments. Currently, Kavita serves as a Senior Consultant and the Lead for PMI Suite of Services at Processworks. Back to Top  Programme Option 1 COURSE TITLE IN and IN2 Programme   LOCATION Kuala Lumpur   COURSE DATES June 29th to July 3rd, 2009   COURSE FEES IN: MYR 3,870 per participant. IN E: MYR 6,072 per participant (IN Programme + Exam fees and PMI Membership).   IN2: MYR 5,105 per participant. (IN Programme + Self Paced E-learning PMP Exam Prep Course) IN2 E: MYR 7,307 per participant (IN Programme + Self Paced E-learning Exam Prep course+ Exam fees and PMI Membership).   VENUE Concorde Hotel Kuala Lumpur No.2, Jalan Sultan Ismail 50250 Kuala Lumpur   COURSE TIMINGS 0900 to 1700 hrs   AVAILABLE DISCOUNTS - 10% early bird discount for registrations    received on or prior to June 15th,    2009. - 10% group discount for four registrations    from the same company. - 15% group discount for nine or more    registrations from the same company.   One discount scheme applicable at a time   Fees is inclusive of refreshments, lunch & workshop kit.     Progamme Option 2     COURSE TITLE   IN and IN2 Programme     LOCATION   Penang       COURSE DATES   July 6th to 10th, 2009     COURSE FEES   IN: MYR 3,870 per participant.   IN E: MYR 6,072 per participant (IN   Programme + Exam fees and PMI   Membership).     IN2: MYR 5,105 per participant. (IN     Programme + Self Paced E-learning PMP Exam     Prep Course)   IN2 E: MYR 7,307 per participant (IN   Programme + Self Paced E-learning Exam Prep   course+ Exam fees and PMI Membership).     VENUE   The Krystal Suites, Penang.  Krystal Point Corporate Park,   Jalan Tun Dr. Awang,   11900 Bayan Lepas, Penang.  COURSE TIMINGS  0900 to 1700 hrs     AVAILABLE DISCOUNTS     - 10% early bird discount for registrations     received on or prior to June 15th,     2009.    - 10% group discount for four registrations      from the same company.  - 15% group discount for nine or more      registrations from the same company.     One discount scheme applicable at a time     Fees is inclusive of refreshments, lunch &   workshop kit.     Back to Top PROGRAM REGISTRATIONS To register, please email at vishal@processworksgroup.com name of the participants and the billing instructions. Alternately, please request for a registration form via email. MORE INFORMATION Vishal Manghani Processworks Sdn. Bhd Level 26, Menara IMC No.8, Jalan Sultan Ismail 50250, Kuala Lumpur Tel: 603-2039 4712               Mobile: 6012-239 2772 Fax: 603– 2031 8359 vishal@processworksgroup.com www.processworksgroup.com   REGISTRATION TERMS - All payments to be made in the  favor of     "Processworks Sdn. Bhd." - All registrations are required to be fully paid   prior to the start of the course. - Any cancellations received within the last   ten calendar days would be liable for 50%   of the course fees. - No-shows shall be fully charged. Back to Top MSC Malaysia Capability Development Program Professional Development (CDP PD) MDeC has introduced a CDP Professional Development Program. The program is open to all MSC Malaysia Status Organizations and its employees. The incentive will be disbursed upon successful completion of the certification. Organization's Incentive Disbursement:         50% of total training(s) cost or maximum of RM1,500 per participant; whichever is lower 75% of total exam(s) fees leading to certification or maximun of RM2,500 per participant; whichever is lower 1)  Incentive for the Processworks PMP Certification Preparation Training   Course Option Professional Fees (MYR) Maximum Available Incentive  (MYR) Non- Claimable Amount (MYR)  IN 3,870.00 1,500.00 2,370.00  IN2 5,105.00 1,500.00 3,605.00   2) Incentive for the PMP Certification Exam   Exam Fees   (MYR) Maximum Available Incentive (MYR) Non Claimable Amount (MYR) 2,202.00 1,651.50 550.50 For more information on the program, please visit the CDP website at http://cdp.msc.com.my/capdevprog_ pd.php       The PMP Credential If you enjoy the prestige that comes   from being the best in your field, then  you'll appreciate the professional    advantages derived from attaining the  PMP, the profession's most globally  recognized and respected credential. The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages. **extracted from the Project Management Institute website www.pmi.org   Our Clients for Project Management Related Services   Aboitiz Transport System (ATSC) Corporation, Philippines Accenture, Philippines   Aditi Technologies, Bangalore, India Anjana Software Solutions Pvt Ltd, India Bank of the Philippine Islands (BPI), Philippines British Telecom Singapore Pte Ltd, Singapore   Cocolife Pte. Ltd., Philippines CrimsonLogic Pte Ltd, Singapore CrimsonLogic Pvt. Ltd, Bangalore, India Dell Asia Pacific Ltd, Malaysia Deutsche Bank AG, Singapore DHL - Asia Pacific Information Services Sdn Bhd, Penang, Malaysia eBworx Berhad, Malaysia Elitecore Technologies, India ENSR, Philippines EPCOS Pte Ltd, Singapore Ewarna.com, Malaysia Gemalto Pte Ltd, Singapore Geodata Systems Technologies, Inc., Philippines Government Service Insurance System, Philippines Harita TVS Technologies Limited, India IBM Global Services, Malaysia IBM Malaysia, Malaysia IBM Software Group, Malaysia Infopro Sdn Bhd, Malaysia Intel Corporation, Malaysia Intel Microelectronics, Penang, Malaysia Intel Products, Kulim, Malaysia Jabil Circuits, Malaysia Laser Soft Infosystems Ltd, Chennai, India Laggui and Associates, Inc., Philippines Lawson PSSC, Inc., Philippines Manila Electric Company (MERALCO), Philippines MISNet Inc., Philippines MMC AMEC, Russia Multimedia Development Corporation (MDec), Malaysia NCS Pte. Ltd., Singapore Newspage Sdn. Bhd, Malaysia Novell Software Development(I) Pvt. Ltd, Bangalore, India Nucleus Software, Noida, India Petronas Gas Limited, Malaysia RHB Bank Berhad, Malaysia Reuters, India Samarai Consult, Germany SAP Labs, Bangalore, India Sarawak Information Systems Sdn Bhd, Malaysia Sasken Communication Technologies Ltd, India Satyam Computer Services Ltd, India Singapore Computer Systems Limited, Singapore Singapore Technologies Electronics Ltd, Singapore ST Microelectronics, Singapore Starhub Ltd, Singapore Sykes Asia, Inc., Philippines Systems Access Limited, Singapore Telekom Applied Business Sdn Bhd, Malaysia United Coconut Planters Life Assurance Corporation, Philippines Yokogawa Electric (M) Sdn. Bhd., Malaysia Zeomega, India PMI, PMP, PMBOK and PROJECT MANAGEMENT PROFESSIONAL are registered marks of the Project Management Institute, Inc. The PMI Registered Education Provider is a registered mark of the Project Management Institute, Inc. ** Processworks is a Registered Education Provider (R.E.P) of PMI, USA

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Contract Administration Seminar Only RM 300 per pax - Super Early Bird

Seminar on Contract Administration
(IEM Approved CPD Hours: 8)
(BQSM Approved CPD Hours: 3)   Price - RM 300 ONLY
 
Date    : 4^th July 2009 (Saturday)
Venue : DK1, Faculty of Engineering and Science (FES), University Tunku Abdul Rahman (UTAR),Setapak Campus, Kuala Lumpur.
FEATURING THE PRESENTATION OF CONTRACT ADMINISTRATION EXPERT, Dr.Phillip Chan  
 
Please contact Mr. CK @ collaboration@asiaiknowledge.com or contact 03-78808909 or 012-3809162 for full details / registration
 
Seminar Contents:  (iK Collaboration Seminar Series)
 1. Pre-Contract Stage – Preparation of tender & contract documents
A. dispute avoidance – steps to minimise bad drafting and inconsistent provisions at the pre-contract stage;
B. negotiating terms of a contract
2. Contract formation
A. Letter of intent/award – meaning and consequences
B. Use of standard forms and back-to-back provision
3. Contract administration
A. Know your contract
B. Negotiate for settlement from a position of strength with contemporaneous evidence
 
The talk is intended to provide an overview of each of the selected areas with guiding principles of good practice and illustration by way of cases that went to court to show what happens when the good practice is not followed. The cases intended to be referred to will come from Malaysia and Singapore with one or two English cases.
 Presented by:
DR. PHILLIP CHAN CHUEN FYE
-         Associate Professor from National University of Singapore (Department of Building, School of Design and Environment).
-          Deputy Head for Finance and Administration in the Department of Building.
-          Programme Director of the KCL-NUS MSc (Construction Law and Arbitration) programme, and teaches on the MSc (Project Management) programme.
-          Co-Editor of the Asian International Arbitration Journal.
-          Member of the Editorial Board of the International Construction Law Review.
-          Appointed Deputy President by the Minister of National Development under the Building Maintenance Strata Management Act to sit on the Strata Titles Board.
-          Work experience spans across the construction industry, the courtrooms and arbitration rooms, and the lecture theatres and seminar rooms.
 -          Co-written several books, e.g.: "Halsbury's Laws of Singapore" Volume 2 in the Building and Construction section, the "Public Sector Standard Conditions of Contract: A Commentary"; and the "Construction Law Casebook" Volumes 1 and 2.
 
Please contact Mr. CK @ collaboration@asiaiknowledge.com or contact 03-78808909 or 012-3809162 for full details / registration
 
Other Upcoming Trainings by iK Technical & Management Division:
June   2009
Basic Maintenance for Technicians                               1 & 2 June 2009
Electrical Safety for Non Electrical Engineers                3 & 4 June 2009
Effective Supervisory Skills                           9 & 10 June 2009
Successful Coaching At Work                       10 & 11 June 2009
Electric Motors & Drives                                10 & 11 June 2009
Speaking English Confidently @ the Workplace        11 & 12 June 2009
A Practical Approach to Welding Engineering            11 & 12 June 2009
Cost Reduction Technique For Maintenance              15 & 16 June 2009
Efficient Operation & Cost Saving Strategies for the District Cooling User Buildings                                15 & 16 June 2009
The Power of Negotiation                                         17 & 18 June 2009
Programmable Logic Controller   (Intermediate)      22 & 23 June 2009
Practical Industrial Hydraulics – Systems, Operation & Maintenance     22 & 23 June 2009
A Practical Approach & Applications for Power Quality                           22 & 23 June 2009
Time & Stress Management               23 & 24 June 2009
Maximum Equipment Efficiency through Proactive Maintenance            24 & 25 June 2009
A Practical Approach to Boiler Operation, Maintenance & Management       25 & 26 June 2009
Lift & Escalator – System, Design, Build, Operation & Maintenance Considerations    
             29 & 30 June 2009
Reliability Centered Maintenance for Oil & Gas            29 & 30 June 2009
Electrical Engineering for Non Electrical Engineers    29 & 30 June 2009
 
July   2009
Fundamentals Project Management           6 & 7 July 2009
Penyeliaan Berkesan           6 & 7 July 2009
Thermal Plant - Oil, Gas & Coalfired                     8 & 9 July 2009
Decoding The Customer For Success In Sales       9 & 10 July 2009
Performance Engineering / Technical Project Management     13, 14 & 15 July 2009
Microwave Transmission        14 & 15 July 2009
Effective Problem Solving & Decision Making                           15 & 16 July 2009
Electronics Troubleshooting Problem Identification & Repair (workshop session)
           15, 16 & 17 July 2009
Lean Maintenance Planning and Scheduling                16 & 17 July 2009
Onshore Structure - Port and Terminal Maintenance    16 & 17 July 2009
Power Electronics & Its Industrial Applications              16 & 17 July 2009
Project Risk Management               16 & 17 July 2009
Predictive & Preventive Maintenance                 22 & 23 July 2009
Effective Loss Prevention Management in the New Millennium     22 & 23 July 2009
A Practical Approach to Rotating Equipment - Operation, Maintenance & Inspection
             23 & 24 July 2009
Gas Insulated Switchgear & Systems                  27 & 28 July 2009
Technical Troubleshooting & Decision Making (Maintenance Aspect)        27 & 28 July 2009
Palm Oil Processing, Maintenance & Quality Control for Better OER & KER    
              27 & 28 July 2009
A Practical Approach to Power Generations         29 & 30 July 2009
Siemens Programmable Logic Controller S7 - PLC      27 & 28 July 2009
 
Please contact Mr. CK @ collaboration@asiaiknowledge.com or contact 03-78808909 or 012-3809162 for full details / registration
 
Please reply us with "REMOVE" in subject title in order to unsubscribe this newsletter. Thank You.

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2-Day Practical Public Workshop on VALUE-DRIVEN COMPETENCY

Seminars, Workshops, Training Courses etc

2-day Practical Public WORKSHOP on VALUE-DRIVEN COMPETENCY

DATE:        23 - 24 Jun 2009
VENUE:        Uptown Conference Centre
FEE:        RM 1480.00
OFFER:  2 & >2 from one company @ RM1,380/person. SBL Claimable
EARLY BIRD OFFER:10% discount off for total payment received before 15 Jun 2009


Many companies attempt cost-cutting initiatives and terminate employees in their efforts to stay financially afloat during this economy downturn. In some cases, talents were unwittingly retrenched and the deadwoods were retained; further forcing these affected companies to business closures.

Ironically, while job losses are mounting, companies continue to struggle with shortages in critical, high-impact positions as KEY TALENTS is always in short supply.

This timely workshop is in line with company who are embarking to implementing competency-based management of their Human Capital.

This practical workshop is specifically designed for senior management, strategic executives and the Human Resource Department to primarily understand the concept of competency-based, its values, its benefits and take ownership.
OBJECTIVES
1. To affirm the interconnectedness of Competency in Human Capital Management and its strategic impacts;

2. To recognise, understand and take on these roles and responsibilities in Competency-based approach;

3. To improve your Job Descriptions;

4. To know how to identify competencies in Job Description;

5. To learn the best practice in employee engagement using Competency-based approach;

6. To know how to identify mastery levels of the defined competencies in a Job;

7. To know the methodologies and techniques of collecting information for identifying the key competencies, key behaviours and talents of a person (i.e. best fitted candidate or current employee);

8. To know how to match the person to the Job for a better fit of person to job;

9. To identify the competency variance for career development, performance improvement, a better fit of person to job, talent and succession management; and

10. To increase the employees' engage by implementing, aligning, integrating, and acculturating competency-based Human Capital management system that works effectively and efficiently.
COURSE OUTLINE
1. THE COMPETENCIES
- THE OBJECTIVES
- The Workshop's Objectives
- Your Challenges & Concerns in Using the Competency
- WHAT IS A COMPETENCY?
- WHAT IS A COMPETENCY MODEL?
- THE ICEBERG MODEL
- WHO BENEFITS FROM COMPETENCY MODELS? – PRACTICAL EXERCISE

2. ORGANISATIONAL CULTURE – SHARED VALUES
- HOW DO COMPETENCIES ADD VALUE
- ROLES & RESPONSIBILITES – EMPLOYEE, MANAGER & HUMAN RESOURCE STAFF
- USING THE COMPETENCY PROCESS TO DRIVE
- COMPETENCY & ITS STRATEGIC INTERCONNECTEDNESS – PRACTICAL EXERCISE
- VIDEO CLIP #1: BEST PRACTICE OF EMPLOYEE ENGAGEMENT – SuccessFactors Inc, USA

3. THE JOB – COMPETENCIES & COMPETENCY LEVELS
- IDENTIFY COMPETENCIES IN JOB DESCRIPTION – PRACTICAL EXERCISE
- Excel format given for this Exercise
- Identify the Competencies of an Accounts Manager's Job Description by filling in the headings of the columns of the Excel Worksheet.
- The standard Competency Library is provided in the Appendices
- Repeat this exercise with a Job Description of your group's choice; any one from the JDs given in the Appendices.
- Key in the roles, accountabilities in Excel Worksheet provided under JD#1, discuss and fill in the headings of the columns with the identified key competencies that will give that outstanding / superior performance.
- IDENTIFY COMPETENCY LEVELS IN A JOB – PRACTICAL EXERCISE
- Use the competencies identified in the Exercise of the Accounts Manager. Key in the competencies identified in the allocated column of Excel worksheet "Levels Acct Mgr"
- Using the standard Competency Levels provided in Appendices, identify the Levels for each of the Competencies relevant to that position.
- Repeat the Exercise with the competencies identified for the JD chosen in earlier Exercise. Identify the levels for each of the competencies identified.

4. THE COMPETENCIES IN A PERSON
- METHODS - Behavioural Event Interviews, Critical Incident Technique, S.T.A.R. Approach, Assessment & Profiling Tools, Performance Appraisal / Review
- AT BEHAVIOURAL EVENT INTERVIEWS – VIDEO CLIPS
Training video, "More than a Gut Feeling" by Dr Paul C. Green, PhD., an industrial organizational psychologist. His training program of same title was recognized by Fortune Magazine as being one of the all time bestselling training films in any category.
- VIDEO CLIP #2: Identify Competencies (Skills, Knowledge & Abilities)
- VIDEO CLIP #3: Questioning Techniques
- IDENTIFY THE KEY BEHAVIOURS / COMPETENCIES – PRACTICAL EXERCISE
Observe and identify the key behaviours / competencies of certain staff in the video clips.
- VIDEO CLIP #4: STARBUCK'S STORE MANAGER
- VIDEO CLIP #5: DASTARDLY & MUTTLEY – STOP THE PIGEON
- VIDEO CLIP #6 (PARTS 1, 2 & 3) – approx. 22 minutes in total playing time
* Video the video clippings of an episode of the television sit-com, Wings) which is about the 2 brothers (Brian & Joe Haggatt) owning and operating a small airline, Sandpiper Air.
* Identify the competencies of Casey Davonport, the Assistant Director of Tourism, Antonio Scottpachy, and Brian & Joe Haggart as bosses.

5. FIT PERSON TO THE JOB
- BUILD BENCH STRENGTH
- Method to identify gaps in current employees & job competencies
- Career Development
- COMPETENCIES IN CAREER DEVELOPMENT – VIDEO CLIPS
- VIDEO CLIP #7: 1st PERFORMANCE REVIEW – 6:06 minutes
- VIDEO CLIP #8: 2nd PERFORMANCE REVIEW – 5:40 minutes
- COMPETENCIES' VARIANCES FOR PERFORMANCE IMPROVEMENT, CAREER DEVELOPMENT, CORRECTIVE MEASURES & PROACTIVE INITIATIVES IN AN EMPLOYEE – PRACTICAL EXERCISE
- VIDEO CLIP #6: WING'S EPISODE – Identify what training & development is required for the owners of Sandpiper Air, Brian & Joe Haggatt to improve their ability to handle similar situations in the future.
- SUMMARY / CONCLUSION / CERTIFICATES OF ATTENDANCE
TARGET AUDIENCE
Senior Management, Heads of Departments, Line Managers, and Human Resource Management and H.R. staff.


To register via fax, please click here to fax the form to (603) 7880 8081.
To register online, please click here.

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

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Understanding Incentives Under The Malaysian Sales Tax & Service Tax Acts

Seminars, Workshops, Training Courses etc

UNDERSTANDING INCENTIVES UNDER THE MALAYSIAN SALES TAX & SERVICE TAX ACTS

EVENT DATE:        25 - 26 Jun 2009 VENUE:        Eastin Hotel, Petaling Jaya, Selangor TIME:        9.00 am - 5.00 pm FEE:        RM 980.00

You will be able to understand comprehensively the present indirect system enforced in Malaysia, its implications and consequences for non-compliance and the various facilities provided to maximize cost savings.
COURSE OUTLINE
* SALES TAX
o Introduction
o Scope of charge
o Meaning of manufacture
o Taxable goods
o Single stage tax
o Sales value
o Rate of tax / sales tax returns
o Invoices, credit notes & discounts
o Certificate of exemption
o Refund for bad debts
o Sales tax forms
o Offences & penalties
o Disputes & Appeals under Section 68
o Rulings under Section 11

* FACILITIES UNDER THE SALES TAX ACT
* Ring System
o Cukai Jualan 5
o Cukai Jualan 5A
o Cukai Jualan 5B
* Refund System
* Credit System
o Cukai Jualan 10

* OTHER FACILITIES
* Jadual B Sales Tax
(Exemption) Order 1980
o Item 28A – Item 108
o Item 91 – Item 110
o Item 103 – Item 112
* Jadual C Sales Tax
(Exemption) Order 1980
* Item 1 - 13
* Refund / Drawback under Section 32 and 29
* OFFENCES & PENALTIES UNDER SALES TAX ACT 1972

* SERVICE TAX
o Introduction
o Scope of charge of tax
o Calculation of threshold
o Rates of tax
o Licensing requirements
o Furnishing of returns / penalty
o Contra system
o Offences & penalties
o Problems associated with service tax
o Rulings under Section 6
o Disputes & Appeals under Section 50

* FACILITIES UNDER SERVICE TAX ACT
o Contra system
o Refund under Section 21
o Refund for bad debts

* OFFENCES AND PENALTIES UNDER SERVICE TAX ACT 1975

* CONCLUSION
TARGET AUDIENCE
This course is suitable for all manufacturers, trading houses, tax consultants and professionals, and service providers and the like.

REGISTRATION
To register via fax, please click here to fax the form to (603) 7880 8081.

To register online, please click here.

For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.

OTHER COURSES
               
Managing The Bill Of Lading (BL) In Shipping
MECA INDUSTRIAL RELATIONS CONVENTION 2009 - Current Issues In Industrial Relations

PENGURUSAN KUALITI MENYELURUH DAN PENAMBAHBAIKAN BERTERUSAN
2-day Intensive Training Workshop on
BEHAVIOURAL EVENT INTERVIEW TECHNIQUE                
IMPLEMENTING AND MAINTAINING WINNING
KPIs (Key Performance Indicators)                
Supply Chain Management (SCM)                
Managing Risks and Business Continuity for Survival
Power Presentation And Speaking
               

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Managerial Skills for 21st Century Manager, 6th & 7th July 2009, Grand Millennium Hotel, Kuala Lumpur

MANAGERIAL SKILLS FOR 21ST CENTURY MANAGERS 6th & 7th July 2009, Grand Millennium Hotel, Kuala Lumpur INTRODUCTION The role of managers is fast changing in this competitive world. There is an urgent need for mindset change in the way that managers need to get thing done. Managers need to keep abreast with the changing roles and hence they are required to equip with current management skills, knowledge and ability to move forward. This power packed program shall highlight the key performance areas for managers to make a difference in their work and managing people effectively to accomplish results     PROGRAM OBJECTIVES At the end of the training program participants would be able to understand the principle of managing self, managing people and managing activities. These are the skills and knowledge required in being a successful manager. PROGRAM OUTLINE DAY 1 Challenges of the 21st Century Understanding your organisation's needs • Mission/Vision/Objective • Efficient vs Effective • Successful Leaders and Effective Leaders Management Myth • 6 Myth of Management Core Management Skills • Role of the Manager • Competency Model for Managers DAY 2   Managing people to perform, Key Result Areas • Fundamental Principle • Managing Difficult People • Enhancing Interpersonal Effectiveness Speak like a leader • Voice that roars • PAC Technique • Asking the right question Organised Manager • Maximising the hour • Organization Capabilities-Invest in the future WHO SHOULD ATTEND Existing Managers, Newly promoted Managers & Executives and those interested in Managerial Dynamics. If you want to improve your personal and organisation performance in the 21st century, this programme will help you in many ways.     COURSE TIMETABLE Registration 0830 Workshop commences 0900 Morning refreshment 1030 Workshop resumes   1045 Luncheon 1300 Workshop resumes 1400 Afternoon refreshment 1530 Workshop resumes 1545 End of the day 1715 TRAINER PROFILE Kalidas (KD) has more than 20 years of working experience both locally and abroad serving numerous multi-national organisations in the areas of Human Resources Management, Training and Development and Manufacturing, Hotel and consultancy. His wide exposure in the Consultancy and Manufacturing has equipped him with practical knowledge in understanding organisational behaviour and in his capacity both as a consultant and corporate trainer, he has personally trained more than 10,000 people in the areas of HRM, Training and Development, Motivation, Personal Development, Time Management, Supervisory Development Programs, Interviewing Skills, Operational Management, Strategic Management and Change Management . Participants find his training both enriching and fun as his personal motto in training is " Fun in Learning ". He is an eloquent speaker and a Competent Toastmaster ( CTM), a Charter Member and  also the Past President of the Speech Dynamics Toastmasters Club, Toastmasters International. His love for Performing Arts is evident in his involvement as a Stage Actor, Producer and Committee Member with Penang Players, a Drama and Theatre Organisation based in Penang. KD holds an MBA and been also lecturing in the local Higher Institutions and Colleges throughout the country for the past 15 years in the areas of HRM, Training and Development, Organisational Development, Management, Strategic Management and Marketing for Diploma, Degree and Masters Programmes Registration Fee 2 Days training @ RM1200 per delegate Early bird discount (valid till 15th of June 2009) RM1150 per delegate 10% discount for 3rd and subsequent registration REGISTRATION FORM Online Registration REGISTRATION FORM q 2 days event @ RM 1200.00 per delegate q Early bird discount (valid till 15th of June 2009) RM1150.00 per delegate   q 10% discount for 3rd and subsequent registration Method of payment: Crossed Cheque/bankdraft to be made payable to "Supervisory Management And Resource Training" and courier to B-13-5 Megan Avenue II, 12 Jln Yap Kwan Seng, 50450 Kula Lumpur Cancellations & Substitutions: All cancellations of registrations must be made in writing. If cancellations received one week before the event i.e. 19th June 2009  you will be entitled to a 50% refund. Due to contractual commitments no refund. will be made after 19th June 2009, however a complete set of documentation will be sent to you. Substitution are welcomed at anytime.  Note: It may be necessary for reasons beyond control, to change the content and timing of the event, speaker(s) or venue,  every effort will be made to inform the participants of the change. Please note that payment must be received within 5 working days upon issuance of invoice. Fax in your registration before Monday, 15th June 2009 to enjoy the early bird discount. Registration closes on Friday, 4th July 2009.  Fax No: 603 21665621 / E-mail: kalai@smart-my.com (Managerial Skills for 21st Century Manager)   Company: ____________________________________________________________________________________ Address: _____________________________________________________________________________________ _____________________________________________________________________________________________   Tel:___________________________ Fax:________________________ Email:_____________________________   Contact Person: _______________________________  Designation :____________________________________   Participant 1: _____________________________ Designation & Email:__________________________________ Participant 2: _____________________________ Designation & Email:__________________________________ Participant 3: _____________________________ Designation & Email:__________________________________ Participant 4: _____________________________ Designation & Email:__________________________________ Participant 5: _____________________________ Designation & Email:__________________________________  The Invoice Should be Directed to Mr/Ms (Dept): Name:__________________________________________ Nature of Business:____________________________ Name of Authorising Manager : _________________________________ Title: ____________________________   Department:__________________________________________________________________________________   ____________________________________           Signature & Company Stamp Supervisory Management And Resource Training B-13-5, Megan Avenue II, Jalan Yap Kwan Seng, 50470 Kuala Lumpur. Tel: 603 2166 4587 Fax: 603 2166 5621 www.smart-my.com Subscribe to our FREE Newsletter & Event Alert - Sign Up now! Forward to Friends  |  Unsubscribe from mailing list

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Training On Electrical Services for Buildings (2 Days)

2-Day Training On Electrical Services for Buildings
[Design & Maintenance]

Venue : Puri  Pujangga UKM, Bdr Baru Bangi.
Date  : 29 – 30 June
Fee   : RM 1290 / person


The aim of this course is to introduce the concept of Design and Maintenance of Electrical System for Buildings by looking at simple and holistic approaches that can be employed and deciding the issues to look for.

Aims of the Course:
·    Knowing the electrical principle.
·    Being able to calculate and select cable size.
·    Being able to understand the supply of electricity is governed by legislation.
·    Understanding the basic concept and influential factors that affect the design and maintenance of electrical systems.
·    Being able to understand the function and maintain of the electrical services in building such as fire alarm, lighting, and etc.

The Course will cover the following areas:
1.  Introduction to electrical principle
2.  Cable type and its sizing
3.  Wiring System.
4.  Cable rating and and distribution.
5.  Lighting system.
6.  Protection devices.
7.  Fire alarm and call systems.
8.  Lightning protection.
9.  Regulations.
10. Design Example.
11. Maintenance of electrical equipment.

Who Should Attend:
Engineers, Architects, Consultants, Energy Managers, Building Managers, Maintenance Managers, Executive, Technicians

Speakers
Dr. Gobbi has been associated with technical education for more than 13 years.  He has worked as electrician and  R&D engineer before started his career as a lecturer in electrical and electronics engineering. He was teaching undergraduate courses for nearly 10 Years.  Dr. Gobbi has supervised many research works on variable speed drives, automation, and domestic electrical installations.

Dr Normiza received her degree with First Class Honours in Electrical and Electronic Engineering from University of Wales, College of Cardiff, UK in 1996. She obtained the Ph. D degree in Electrical Engineering from the same university, in 2001. She has involved in much research work and has delivered a number of seminars on the topics of electrical installation and wiring design, earthing and protection systems. Dr Normiza is currently a Senior Lecturer of Electrical Engineering at the Multimedia University, Malaysia.

2 Day Course

Venue : Puri  Pujangga UKM, Bdr Baru Bangi.
Date    : 29 – 30 June
Fee      : RM 1290 / person

Group discount is available

HRDF claimable **

Please contact Mr. Syahrin for further assistance.
013-3623572
** please submit your application form on line before attending the training on HRDF homepage
www.hrdf.com.my

Please visit our homepage :
www.buscat.com.my

to download brocure, map and application from.

For Enquiry &  Registration,
Please contact:

BUSCAT Sdn Bhd. (761020—X)
312—B Level 2 Diamond Complex,
Bangi Business Park,
43650 Bandar Baru Bangi, Selangor.
Tel : 03 20969361
Fax : 03 20969397
www.buscat.com.my
buscat.admin@gmail.com

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Some companies that have joined our training.
NAZA TTDI Sdn. Bhd, Prescot Hotel, Malaysia Airline System (MAS), Semasa Services  Sdn. Bhd (MRCB), Ranhill Worley Sdn Bhd, Canon, Penang Bridge Sdn Berhad,  Everly Resort, UKM Perunding Kejuruteraan dan Arkitek Sdn Bhd, United Engineer Malaysia (UEM), Teraju Suria Sdn Bhd, Mecten Sales and Services, Eraa Facility Services Sdn Bhd, Artwork Interiors Sdn Bhd,  Academic and Skills Development Sdn Bhd,  May Tower Hotel Serviced Apaertment KL. CAROTECH Berhad, Protek Engineers Sdn. Bhd. ISC Micro Precision Sdn. Bhd, PRESTAHARTA Sdn. Bhd

BUSCAT Sdn. Bhd.
BUilding Services Consultancy And Training.
Putting The Theory Into Practise

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Fw: You are cordially invited to attend an Intel(r) vPro(tm) technology seminar

Intel® Centrino® 2 with vPro™ technology for notebook PCs and Intel® Core™2 processor with vPro™ technology for the
desktop PCs will change your IT reality. The latest technology is optimized for the business computers, taking you to the
next level with leading-edge security and manageability built right into the chips.
 
        You are cordially invited to attend an Intel® vPro™ technology seminar. The details are as follow:
 
        Date:           23 June 2009 (Tuesday)
        Time:           9.00 am – 12.00 pm
        Venue:          Pusat Tenaga Malaysia
         Address:        No 2 Jalan 9/10 Persiaran Usahawan
                        Seksyen 9, 43650 Bandar Baru Bangi      
                        Selangor Darul Ehsan  
 
        your attendance, by contacting the following person:
        Siti Mariam/ Meliana
        Tel no: 012-7695415 / 03 – 21165976
        Email:  rsvp@dbvtech.com  
 

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Read Analyze and Interpret Financial Statements

Read, Analyze and Interpret Financial Statements

8 and 9 July 2009 - Park Royal Hotel, Kuala Lumpur 18and 19 August 2009 - Hilton Hotel, Petaling Jaya Introduction The ability to read, analyze and interpret financial data in the financial statements of an entity is no longer consider an advantage but rather the inability to do so is consider a serious handicap. These financial summaries of a business entity's operation and position served as key documents in evaluation of relationship between the entity and its many stakeholders. Such relationships may include investing, business partnership, credit assessment, etc. Main Learning Objectives To provide an understanding of financial information and their importance in managing business activities This includes providing a framework for managers and executives to undertake evaluation of financial information to enhance their decision making effectiveness Course Contents 1.        An overview of financial reporting 2.        Accounting concepts and principles 3.        Structure of financial statements 4.        The Annual Report 5.        Business financial performance 6.        Business financial position 7.        Creative accounting Who should attend? Business owners / Entrepreneurs Company directors / Company Secretaries Business / finance managers and executives Credit managers and executives Accounting personnel Anyone who has a need to evaluate the performance / position of a company Facilitator Mr. M K Han is a Chartered Accountant by profession and has over 20 years of experience having served in various roles as practicing accountant, company secretary, financial controller and management accountant. He has facilitated many public and in-house seminars in financial analysis, financial planning & budgeting, credit and collections for clients like Sime Darby, TNB, TM, RHB Bank, MIA, CIMA, etc over the years. He is also the principal facilitator for "Financial Analysis and Valuation", a core paper for a post graduate diploma in applied finance and investment awarded by FINSIA, Australia. Mr. Han holds a degree in commerce from New Zealand and is a member of the New Zealand Institute of Chartered Accountants, Malaysian Institute of Accountants and Malaysian Association of Company Secretaries. HRDF - SBL CLAIMABLE Venue, Date and Time 9.00 am - 5.00 pm Seminar in Kuala Lumpur 8 and 9 July 2009 / Wednesday and Thursday  Park Royal Hotel, Jalan Sultan Ismail, 50250 Kuala Lumpur   Seminar in Petaling Jaya 18 and 19 August 2009 / Tuesday and Wednesday  Hilton Hotel, Jalan Barat, 46200 Petaling Jaya Course Fee: RM 1,200.00 Early Bird and Group Discount Register and pay up at least 3 weeks before the event and enjoy a discounted fee of RM 1,000.00. Group of 3 or more participants from the same company will enjoy a 15% discount on the applicable fee. CPD: 16 Hours Registration Miss Pang or Puan Ela Tel: 03-4042 3309 or 03-4042 6309 Fax: 03-4042 7309 Email: training@arrow-training.com.my Arrow Training Sdn Bhd (Formerly known as Arrow Consulting Sdn Bhd - 509292-A) Suite 1608, Level 16, Plaza Pengkalan, Off Jalan Ipoh, 51100 Kuala Lumpur

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Miri International Jazz Festival 2009

TICKETING DETAILS

DATE/ TIME
8 - 9 May 2009
6:00 pm - 1:00 am
VENUE
The Pavilion, Parkcity Everly Hotel,
Miri, Sarawak, Malaysia

For more information, please email to purchase@ticketcharge.com.my or logon to
www.mirijazzfestival.com

The Pavilion, Parkcity Everly Hotel
Miri, Sarawak, Malaysia

8 & 9 May 2009, 6:00pm - 1:00am

After having successfully organised the Miri International Jazz Festival from 2006 to 2008, Sarawak Tourism Board (STB) will once again present another exciting edition of the festival in 2009.

Promised to be another signature attraction for Miri’s tourism calendar, MIJF 2009 will be liven up by renowned jazz performers made up of Dites 34 (France), Thompson Big Band (Singapore), Jeff Maluleke (South Africa), Alamode (Australia), John Kaizan Neptune- Steps in Time (Japan), Bombay Baja (India/England), Double Take (Malaysia) and Rumba Calzada (Canada). Rumba Calzada was voted as the crowd’s favourite to return.

Parkcity Everly Hotel in Miri will still be the venue of the festival, which had attracted more than 5,000 festival goers over the two nights last year. Last year’s crowd turn out had increased by more than two folds as compared to more than 2,000 guests in 2007. Apart from enjoying the good music, guests can also savour the wide variety of food and beverages at the stalls set up in and around the venue.

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Lat : The Early Series

"Lat: The Early Series" is the latest compilation of Lat's memorable works published by the New Straits Times.

It was launched today.

The 206-page hardcover brings you back to Lat's early cartoons and reminds you why you fell in love with Mamat (and, of course, Lat) and why you have always remained his fan.

When NST's E Media chief and columnist (former Business Times editor) Zainul Arifin who is responsible for this project, told me about the (then) upcoming collection of Lat's works, I was thrilled.

Lat is a Malaysian icon. Our national treasure. Is there any Malaysian who does not know, or love Lat?
I remember waiting for his "Kampung Boy" series to be out every year. I own all of Lat's calendars.
They're all collectors' items as far as I'm concerned.

Lat's talent was, and still is, recognised and appreciated beyond our shores.
Through his "working" years as a cartoonist, Lat was invited to visit the UK and Europe, Japan and the US.
He will, I believe, continue to receive such invitations.

More than anything, "Lat: The Early Series" pays tribute to Lat's "evolution as an artist and emergence as a social commentator".

*Lat is Mohamad Nor Khalid. At 17, he was already contributing his "Keluarga Si Mamat" to Berita Minggu, the Malay Sunday paper of the NST group.
He was first recruited by the NST as a reporter and started, as most cadets do, in the crime desk. When his bosses discovered his talent as a cartoonist, he was re-designated as, well, a cartoonist.
Lat now resides with his wife and children in Ipoh -- in a house that he built.

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