In the Spotlight : Dr Noor Hisham - in Malaysia, medical professionals have been calm and clear in doling out health advice devoid of politics for weeks, and gained a loyal following in the process.
DATE: 22 - 23 Jun 2009 VENUE: Eastin Hotel, Petaling Jaya, Selangor TIME: 9.00 am - 5.00 pm FEE: RM 1080.00
PAYROLL ADMINISTRATION: Are Your Employees Paid Correctly?
INTRODUCTION o Understand and apply the law on wages (Employment Act, EPF, Socso) o Avoid complaints to and prosecution by relevant authorities o Pay wages correctly o Able to effectively manage payroll administration
OBJECTIVES To equip members dealing with payroll, knowledge of the requirements under the law to avoid being prosecuted by the relevant authorities entailing in high payment of fines and embarrassment to the company and to instill sense of belonging leading to higher productivity.
Emphasis shall also be for those who are not 'employees' under the law.
COURSE OUTLINE
Day 1
09.00 am Various definitions o Contract of service o Who is an employee? o Meaning of wages o ORP, Etc. o What are excluded from wages?
10.20 am What are wages? o Court decisions on wages o Payments of wages o Upon Resignation, Termination, Dismissal o What deductions can be made? o Can wages be deducted for lateness? o Penalty
01.00 pm Lunch
02.00 pm Payment for overtime o Calculation for Rest day, Public Holiday o Calculation for unpaid leave o Payment for sick leave, Annual Leave balance o Termination benefits
03.50 pm What is maternity allowance? o Payment for maternity leave o Test on calculations. o Penalty
05.00 pm End of day 1
Day 2
09.00 am EPF & General o Employer registration o Who is an employer? o Contract of service/for service o Independent contractors and payment of EPF o Various definitions o Meaning of wages o Employer, employee, etc. o Salient sections of the law o To whom does EPF money belong? o Who goes to jail for failure to contribute?
10.20 am Who is liable to contribute? o What about Part Timers o Various schedules o Who are not employees o Election to contribute o Voluntary excess contribution o Failure to make monthly contributions o Benefits o Current schemes of withdrawal, etc o To whom does EPF money belong? o Nomination of beneficiaries/failure to nominate and court decisions. o Penalty
01.00 pm Lunch
02.00 pm SOCSO o Who is an employer? o Legal obligation of employers o Scope o Consequences if employer is not registered o Consequences if employee is not registered o Various schemes and benefits available
03.50 pm Family members' obligation o Legal consequences of failure to comply o Should employers pay during temporary disablement? o How to claim from employees'? o How to help employee claim benefits.
Law on the following: o Are employees covered for games? o Are all commuting accidents claimable? o Under what conditions socso does not pay o On Occupational Disease and Health Certificate presentation
05.00 pm End of Course.
TARGET AUDIENCE HR/Admin/Operations –Director /Managers/Executives/Clerks dealing with Payroll
REGISTRATION To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
OBJECTIVES o Identify the key corporate and business process risks of your organization in o today's environment o Understand the intricacies involved in managing these risks o Acquire the relevant skills in developing a Risk Framework for your o organization o How to plan for minimal business disruption in the face of crisis and disasters o How to develop a Business Continuity Plan for the entire organization o Critical factors involved in implementing effective ERM and BCP programs
COURSE OUTLINE
DAY 1 Session 1 o A Volatile Environment o Risk Perspective o Risk Types o A Risk Management Model o Long-term Benefits o COSO Approach - ERM Framework o Overall Effect
Session 2 o Risk Management Process o Identifying Risks o Top Six Risk Issues o Assessing the Risk Impact o Your Toolkit o Case Study
Session 3 o Risk Mapping o Impact versus Probability o Recording in Risk Catalog o Your Toolkit o Risk Evaluation o Risk Response o Case Study
Session 4 o Case Study Review o Potential Risks: Production o Potential Risks: Sales o Wrap-Up: Day 1
DAY 2 Session 1 o Risk Reporting o Establishing an ERM Framework o Risk Philosophy o Adding Value o Wrap-up: Risk Management
Session 2 o Ensuring Organizational Survival o The Essence of Business Continuity Planning (BCP) o BCP Strategies o BCP Categories and Scenarios ? Disruption ? Crisis ? Disaster
Session 3 o Why Disaster and Crisis are Different o DRP and ERP Defined o Involving the Corporate Value Chain o Workshop: Role Play o Workshop: Lessons Learnt
Session 4 o Key Implementation Steps o Developing a BCP Manual o A Typical Corporate BC Policy o Wrap-up: Business Continuity Planning o Taking the Next Step
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
Supply Chain Management (SCM) Seminars, Workshops, Training Courses etc
DATE: 15 - 16 Jun 2009 VENUE: Eastin Hotel, Petaling Jaya, Selangor TIME: 9.00 am - 5.00 pm FEE: RM 980.00
OBJECTIVES - Able to define the entire scope of SCM - Can identify the benefits of business planning in SCM - Will be able to recognise the benefits of a robust Supply Chain Process - Can clearly understand the supply chain trade-offs - Will appreciate the need to define roles and responsibilities in SCM - Understand SCM and its challenges - Competency will be increase - Resolve SCM problems and issues - Improving SCM operations and completing daily operations skillfully - Achieving and maintaining SCM excellence
COURSE OUTLINE * What Is Supply Chain Management (SCM)? o Define and an overview o Understand Supply Chain Integration o Understand the process and practice of SCM and its impact on trade o Know the different elements that comprises SCM
* SCM And The Link With Warehouse o The Five M of management system o Effective warehouse management system o Operational functions in the warehouse
* The Role Of Purchasing In Supply Chain Management o Procurement and vendor selection o Basic functions of purchasing o The Five R principles in Purchasing
* SCM's Contribution To Corporate Profitability o Identify the area that can bring about cost-reduction o The role of finance in achieving this objective o Meeting the challenge of the time
* SCM Moves Transport And Distribution o Transport Planning Parameters o Load Scheduling Or Planning o Modes Of Transport o Basic Pricing Element
* SCM Alliances 3PL And 4PL o Definition Of Third Party Logistics o Ingredients Of Supply Chain Partnership o Risk Of Supply Chain Outsourcing
* SCM Improves Inventory Management o Effective Inventory Control Measures o Inventory and Data entry system o Perpetual inventory system
* SCM And International Trade o The role of SCM in International context o SCM and it's part in Globalisation o International harmonized codes in a local context
* SCM And Customer Relation Management o The links between customer, service strategy and service providers o Developing Collaborative Relationship o Building Trust in Relationship
* Challenges Facing Supply Chain Managers o Managing organization change o Emphasis shifts from function to process o Empowerment for full implementation
REGISTRATION To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
DATE: 24 - 25 Jun 2009 VENUE: Sunway Hotel & Resort, Bandar Sunway TIME: 9.00 am - 5.00 pm FEE: RM 980.00
OBJECTIVES Participants will be able to :- - Make employers aware of their rights under the Law - Avoid unnecessary and costly litigations at Labour Court and Industrial Court - Ensure compliance with Employment Contracts by employees - Protection against illegal action by employees
COURSE OUTLINE
DAY 1
The Industrial Relations Act 1967 Employers Prerogatives Dealing with Unfair Dismissal (Sec 20) Understanding the Role and Function of the Industrial Court
The Employment Act 1955 Employment Contracts Statutory Requirements Change of Ownership/Poor Business Claims for Monies due to Employers Recovery of Overpayments
Employers Rights Pertaining to:- Probationers Absentees Medical Leave Delinquents Poor Performance Inefficiency Habitual Late-comers Major Misconduct Permissible Disciplinary Action
DAY 2
Employers Rights Pertaining to Termination of Contracts:- Frustration of Contracts Medical Board Out Expiry of Fixed Terms Contracts Retirement
Legalities Pertaining To:- Downsizing Reduction of Benefits and Increments Pay/Salary Cuts Voluntary Separation Scheme Transfer/Training
Legalities Pertaining to Retrenchment exercise Procedure for Retrenchment The LIFO Principle The Code of Conduct for Industrial Harmony The Industrial Court Awards and Legal Precedents.
TARGET AUDIENCE General Managers, Managers, Human Resource Officers and Executives, Compensation and Benefits Managers, Officers and Executives, Line Managers and Supervisors
TESTIMONIALS Lecture, Group Discussions, case studies and Q & A
REGISTRATION To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
DATE: 17 - 18 Jun 2009 VENUE: Hotel Eastin, Petaling Jaya TIME: 9AM - 5PM FEE: RM 980.00
UNDERSTANDING VSS, RETRENCHMENT & TERMINATION
OBJECTIVES The Objective of this course is to provide participants with the knowledge on retrenchment and termination and the right procedures to follow in managing and conducting retrenchment activity at workplace.
COURSE OUTLINE * Understanding termination, dismissal and retrenchment. * Contractual termination and its procedures * Non - contractual termination and its procedures * Forced resignation- its implications and pitfalls * Understanding and compliance to code of conduct 1975 for Industrial Harmony. * Redundancy -what,when and how ? * Principle of LIFO and FIFO in retrenchment planning. * Voluntary Separation Scheme(VSS)- approach and procedures. * Involuntary Separation Scheme (IVSS)- approach and procedures. * Compliance to Ministry of Human Resources guidelines in retrenchment exercise. * Termination benefits and compliance to EA 1955. * Temporary lay off - benefits and procedures. * Employees rights - section 20 IRA 1967.
TARGET AUDIENCE All executive personnel who are dealing with employees at workplace.
TESTIMONIALS -Lectures -Group Discussions -Industrial Case References -Case studies -Brainstorming
REGISTRATION To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
DATE: 25 - 26 Jun 2009 VENUE: Eastin Hotel, Petaling Jaya, Selangor TIME: 9.00 am - 5.00 pm FEE: RM 980.00
UNDERSTANDING INCENTIVES UNDER THE MALAYSIAN SALES TAX & SERVICE TAX ACTS
OBJECTIVES You will be able to understand comprehensively the present indirect system enforced in Malaysia, its implications and consequences for non-compliance and the various facilities provided to maximize cost savings.
COURSE OUTLINE * SALES TAX o Introduction o Scope of charge o Meaning of manufacture o Taxable goods o Single stage tax o Sales value o Rate of tax / sales tax returns o Invoices, credit notes & discounts o Certificate of exemption o Refund for bad debts o Sales tax forms o Offences & penalties o Disputes & Appeals under Section 68 o Rulings under Section 11
* FACILITIES UNDER THE SALES TAX ACT * Ring System o Cukai Jualan 5 o Cukai Jualan 5A o Cukai Jualan 5B * Refund System * Credit System o Cukai Jualan 10
* OTHER FACILITIES * Jadual B Sales Tax (Exemption) Order 1980 o Item 28A – Item 108 o Item 91 – Item 110 o Item 103 – Item 112 * Jadual C Sales Tax (Exemption) Order 1980 * Item 1 - 13 * Refund / Drawback under Section 32 and 29 * OFFENCES & PENALTIES UNDER SALES TAX ACT 1972
* SERVICE TAX o Introduction o Scope of charge of tax o Calculation of threshold o Rates of tax o Licensing requirements o Furnishing of returns / penalty o Contra system o Offences & penalties o Problems associated with service tax o Rulings under Section 6 o Disputes & Appeals under Section 50
* FACILITIES UNDER SERVICE TAX ACT o Contra system o Refund under Section 21 o Refund for bad debts
* OFFENCES AND PENALTIES UNDER SERVICE TAX ACT 1975
* CONCLUSION TARGET AUDIENCE This course is suitable for all manufacturers, trading houses, tax consultants and professionals, and service providers and the like.
To register via fax, please click here to fax the form to (603) 7880 8081.
To register online, please click here. http://1juztalents.com/regform.php?id=364
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
OGA 2009 : THE PREFERRED CHOICE FOR THE REGIONAL OIL & GAS INDUSTRY
With over two decades of experience, OGA has established itself as the premier event for buyers and vendors in the Asia-Pacific region.
Taking place once every two years, OGA provides the region oil industry professionals with an opportunity to network, share knowledge and most importantly, to close deals.
Malaysia The Regional Centre For Deepwater Development
PETRONAS, the national oil company of Malaysia, has over half a million sq km of exploration acreage of which 24% is in deepwater.
As Deepwater exploration and production is expected to be critical for securing future reserves, investment in deepwater technology will increase from 18% (currently) to 25% by 2011. It is also estimated by 2010 30% of national oil production will be from deepwater fields.
Malaysia is committed to becoming the regional hub for deepwater exploration. There are tremendous opportunities in many key technology areas including Topside Design, Risers, Pipelines, SubSea Modules and Installation and Well Intervention to name but a few.
Oil and Gas Asia, now the biggest oil and gas show in the region, is ideally positioned for companies looking to expand in this exciting region.
Offshore Capital Expenditure At An All Time High
Forecasts show that in the Asia Pacific region, 42 floating production units will be deployed through 2012. This is the largest number of units for any geographical region.
With Indonesia, China and Malaysia continuing to invest in deepwater facilities and increased shallow water deployments in Vietnam, Cambodia and The Philippines, there has never been a better time to make OGA 2009 an integral part of your company’s marketing strategy.
DATE: 19 Jun 2009 TIME: 9:00AM - 5:00PM VENUE: The Coronade Hotel FEE: RM 888.00 Performance-based Telephone Receivables & Debt Collections Techniques
INTRODUCTION Designed specially for the downturn, a skills coaching workshop in effective payments collecting using the telephone to reduce potential losses in operational cash flows
OBJECTIVES Benefits of the course
Losses due to bad receivables collections skills can be effectively addressed by learning the correct payment collections techniques. Using the telephone is the most common, most economical and a highly effective means to collect if you are trained to do it correctly. It harder to collect overdue accounts in today's deteriorating economic environment, the program reinforces the essentials for staff in the demanding world of revenue & debt collections management. Whether it's initial training for new AR staff or refresher training for experienced people, this program saves valuable training time as it teaches proven telephone collections skills that generate results. This telephone collections training course teaches the core concepts, skills, and knowledge to effectively improve your debt chasing and ultimately improve your bottom line. The Trainer, Alan Go, is a professional collections practitioner that counts Canon, DBS Bank, COURTS Megastore, World Resorts Bhd, Bank Islam Brunei Darussalam, Public Bank, Yamaha Music School and DHL amongst others as training customers, he will take you step-by-step through the telephone collections process providing valuable insight to the behavior styles you may encounter and the danger signals you may confront to overcome them and collect more money using the telephone.
At the conclusion of this training course you will: - Know winning approach to telephone collections to get payment - Learn vital techniques for collection staff to increase debt recovery for 1st party collections - Know the applications of tactics for different delinquent accounts and aging across the credit cycle - Key communications applications of using appropriate collecting structure for different accounts to maintain customer relationships - Know debtors profiling and difficult customers handling
COURSE OUTLINE Concepts to understanding defaulters' behaviors and payment issues * Understanding roles of a revenue collections person * Managing the different debtor's segments * Knowing the psychology of debtors * Learning the Debt Hierarchy concept * Identifying Warning Signs To Reduce And Prevent Bad Debts * Applying the collections debt "DNA" and "Cs": - Character of defaulters - Conditions of defaulters - Capacity of defaulters - Capital of defaulters - Cognitive influences
Developing effective telephone collections techniques * Learning the proper steps of customer contacts * Preparing for your AR dunning calls * Gaining skills in tele-collections communications - Voice dunning using of voice effcetively - Questioning probing techniques and - Questioning techniques to handle excuses - Essential listening skills in payment chasing
Negotiating for payment commitment in your telephone conversation * Dealing and overcoming common excuses * Preventing pitfalls when talking to customers * Managing interpersonal skills to handle difficult calls * Overcoming difficult customers and payment objections * Closing the dunning call to get commitment to pay
To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
INTRODUCTION Join the others who benefitted from this training in March 2009; we are organizing it one more time in response to the requests by many companies who were not able to join then. OBJECTIVES - Treat different customers differently based on the value they provide to us (our experience shows that we tend to invest more time and get lesser value from customers who give us plenty of problems)
- Maintain the cost-to-serve customers at an appropriate level
- Make decisions based on facts and statistics, not just on gut-feelings alone
- Measure customers' profitability so that we can develop the right strategies for them
- Manage customers for their profit and not just their sales volume (we are seeing that many vendors are actually losing money on their high-volume customers as they sell at low prices and the cost-to-serve them is very high)
COURSE OUTLINE Day One
- Our perceptions of the current market and how it impacts our behaviors (and how customers and competitors are making it more difficult)
- The reality about the market and customers and what do we really need to do
- The key challenges we face in the current market situation
- The BIGGEST MISTAKE: Treating all customers EQUALLY and believing that VOLUME is everything
- Volume is Vanity, Profit is Sanity and Cash is Reality
- The how-to of making decisions based on facts and statistics, not gut-feelings
- Managing the sales territory for profit, not for sales volume
- Profit and the cost-to-serve concept
- Profitability ratio and its usage in managing customers for profit
- Value chain versus value chain competition
- Where are you on the buyer's matrix and implications on strategy
Day Two - Developing specific goals and strategies for different categories of customers
- Methodology to select the attractive market segments and customers
- Criteria to use for segmenting
- Essential negotiation strategies to manage customers for profit
- Improving the profitability of a unprofitable customer
- Value added strategies to take the focus off price
- Which customers do we apply value added strategies on
- Critical success factors to manage customers for profit
- Specific behaviors required to manage customers for profit
TESTIMONIALS As the trainer comes with more than twenty years of real-life corporate experience, the methodology will involve the following: - Story telling of real-life situations - Case studies - Role plays - Group discussions - Challenging the thinking of participants - Providing input to participants' real-life situations
To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details. TRAINER
DATE: 06 Jul 2009 VENUE: BEST WESTERN PREMIER SERI PACIFIC HOTEL KUALA LUMPUR FEE: RM 800.00
TEAM DISCOUNTS !! Teams of 3 from the same organisation registering at the same time receive RM 100 discount each eloping Key Performance Indicators for Effective Performance Management Developing Key Performance Indicators for Effective Performance Management
INTRODUCTION Today, whether Directors are in the private or public sectors, they are rightly concerned with performance measurement. However, they are faced with the following questions:
What are the right things to measure? What are the relevant key performance indicators?
Join us for an EXCLUSIVE ONE DAY WORKSHOP
A KPI BENCHMARK Developing Key Performance Indicators for Effective Performance Management
OBJECTIVES The overall objective of this one-day workshop is to explain the role and importance of setting performance targets, measurement, assessment, review and the development of individual action plans as key components in the process of performance management and appraisal. It will specifically guide the participants in setting effective and meaningful goals/targets for themselves and their staff as well as Key Performance Indicators to measure and evaluate progress achieved.. They will understand the need to set SMART-T goals that align with the vision and mission of the organization and understand how effective goal/target setting is a key element in the performance management process. At the end of the workshop participants will have developed the relevant skills to set effective performance targets and review and counsel on their implementation.
COURSE OUTLINE COURSE OUTLINE ( 9.00am -5.30pm)
Module 1: Overview of the Purpose of Performance Management and the Importance of Effective Target Setting Purpose of Performance Management Trends in Performance Management Implications for Target Setting Activities In Small Groups Identify the Benefits and Possible Problems of Target Setting Debrief
Module 2 : Understanding the Role of a Manager in Performance Management and Effective Target Setting Setting Clear Expectations On Going Process – No Surprises Praise and Encouragement Effective Feedback Different Roles – Coach, Counselor, Mentor
Module 3 : Target Setting - Giving and Constructive Feedback Johari Window Giving Constructive Feedback/Avoiding Negative Feedback B.E.E.R Formula Giving Motivational Feedback Activity Giving and Feedback Using the BEER Model – Team Exercise
4.1 : What Are Key Performance Indicators Critical Success Factors Must Reflect Organizational Goals Must be Quantifiable
4.2 : Preconditions for Setting KPI's Having a Pre-Defined Business Process Having Clear Goals/Performance Requirements Having a Quantitative/Qualitative Measurement of the Result and Comparison with Set Goals Processes or Resources to Achieve Long-Term Goals
4.3 : Categorization of Indicators Needed for KPI's Quantitative Indicators – Numbers Practical Indicators – Processes Directional Indicators – Getting Better or Worse Actionable Indicators – What Can We Change
4.4 : Establishing Key Differences Between Goals, Standards and "Motherhood" Statements Differentiation Exercise
4.5 : Setting Performance Standards and Expectations For Your Staff The Eight Key Step
Module 5 : Target Setting and Review 5.1 : Linking Individual Performance to the Organisation's Performance Vision and Mission Statements Strategic Goals Setting Organizational Goals Top-down or Bottom-up Goal Setting
5.2 : Setting Targets/Tasks for the Year -Smart Goals The Purpose of Goals Goal Setting Skills Understanding and Establishing SMART – T Goals and the many Variations Setting Targets/Tasks SWOT Analysis Identifying Key Result areas Writing SMART- T Goals Activities Target Setting in Action - Analyse Your Own Department
Module 6 : Performance Coaching and Coaching Styles What is Coaching Coaching Tiger Woods Different Coaching and Influencing Styles The GROW Model Self – Assessment – What is your Influencing Style Activity Performance Coaching in Action – Using the GROW model in Pairs to Achieve an Agreed Goal
Module 7 : Performance Counseling Counseling and Feedback Interviewing Skill and Appropriate Questioning Techniques Performance Counseling – Strategies and Guidance Activity Performance Counseling in Action – Dealing With Different Performance Problems
TARGET AUDIENCE Directors, Assistant Directors ,Managers and Leaders who are interested in developing effective KPIs for an organisation, department, program, project or individual (employee) in public or private sector, then you need to attend this seminar. It will open your eyes to a whole new, but simple, way to design successful key performance indicators.
TESTIMONIALS This course has been designed to maximize learning by using the latest in adult learning technologies and human development. The strategies implemented are experiential learning, short presentations, individual exercises, role-play, demonstrations, personal sharing and reflection, and self assessment
Worldwide Corporate Resources Sdn. Bhd. Level 36, Menara Citibank, 165, Jalan Ampang Kuala Lumpur
MEDIUM BOOKS & CONSULTANCY akan menganjurkan kursus-kursus yang berikut pada bulan Jun-Ogos 2009: 1. PEREKAAN PENERBITAN (22-25 Jun 2009) di Pearl Hotel, KL.Untuk memberi imbingan kepada peserta tentang konsep, proses dan rangka perekaan penerbitan; Untuk memandu peserta dalam tata hias penerbitan yang dapat memastikan keberkesanannya; Untuk memberikan maklumat dan tips kepada peserta tentang amalan semasa dalam tata hias penerbitan. Pembimbing: Prof. Madya Dr Mus Chairil. 2. Menulis teks ucapan (9-10 Jun 2009) di Pearl Hotel, KL. Untuk membimbing penulisan teks ucapan yang berkesan; Untuk memberikan pemahaman tentang pelbagai peringkat penulisan ucapan daripada mencari bahan hinggalah mengolah bahan untuk ucapan; Untuk membimbing pelbagai dalil dan retorik yang dapat dimanfaatkan bagi menghasilkan ucapan yang berkesan. Pembimbing: Dr Jeniri Amir. 3. PENYEDIAAN DOKUMEN RASMI (3-4 Ogos 2009) di Pearl Hotel, KL. Membimbing peserta dalam penyediaan dokumen rasmi yang piawai; Memandu peserta tentang pelbagai kaedah dalam penulisan dokumen rasmi dan menyuntingnya; Membimbing peserta tentang pelbagai kesilapan yang sering dilakukan dalam penyediaan dokumen rasmi. Pembimbing: Prof. Dr Awang Sariyan. 4. PENGUASAAN TATABAHASA MELAYU (5-6 Ogos 2009) di Pearl Hotel, KL. Untuk memberikan bimbingan tentang penguasaan bahasa, khususnya pembinaan ayat yang betul dan berkesan; Untuk membincangkan pelbagai isu dalam kesalahan tatabahasa; Untuk membimbing akan cara-cara meminimumkan kesalahan bahasa dalam penulisan dan penerbitan. Pembimbing: Prof. Dr Awang Sariyan. 5. PENULISAN DAN PENERBITAN NEWSLETTER (10-13 Ogos 2009) di Mahkota Century, Melaka. Memberikan bimbingan kepada peserta tentang konsep, proses dan rangka kerja penerbitan newsletter; Memandu peserta dalam penerbitan newsletter yang dapat meningkatkan imej organisasi; Memberikan maklumat dan tips kepada peserta tentang amalan semasa dalam tata hias penerbitan. Pembimbing: Prof. Madya Dr Mus Chairil & Prof. Madya Dr Hamedi M. Adnan. 6. MENULIS SURAT RASMI & MINIT MESYUARAT (11-12 Ogos 2009) di Mahkota Century, Melaka. Untuk memberikan bimbingan tentang format terkini dalam penulisan surat rasmi dan minit mesyuarat; Untuk memandu tentang amali penulisan surat rasmi dan minit mesyuarat; Untuk membekalkan ilmu dan keterampilan dalam penulisan surat rasmi dan minit mesyuarat. Pembimbing: Dr Jeniri Amir. 7. PERUCAPAN AWAM (13-14 Ogos 2009) di Mahkota Century, Melaka. Memberi bimbingan untuk berucap di depan umum; Memandu peserta mengenal pasti kelemahan sewaktu berucap; Memberikan tips ketika berucap; Membekalkan kaedah dan petua untuk membolehkan mereka berucap dengan yakin di depan umum. Pembimbing: Dr Jeniri Amir.
Mohonlah daripada Bahagian Latihan institusi anda. Untuk makluman lanjut, sila layari laman web www.mediumbooks.net atau hubungi:
If you are looking for solutions to address the following issues + looking for energy/green solutions, please attend the seminar below. And if you already have SCCM 2007 deployed or are planning to do so, this session will prove very useful to you as well. Looking forward to seeing you there.
Having desktop management issues ? Too many PCs to manage efficiently and effectively ? Worms ? Patches ? Audits ? Compliance ?
Good day to you, On behalf of dbvTECH, INTEL & MICROSOFT you're cordially invited to Microsoft System Center Configuration Manager 2007 R2 includes integrated provisioning and management support for Intel vPro/Active Management Technology (AMT) hardware management technologies. *Attractive Door Gift and Lunch are provided
Hurry up!! Kindly provide your details for registration before Wednesday 10 June 09.
Company Name: Contact person: Designation: Mobile: Email:
Seminars, Workshops, Training Courses etc UNDERSTANDING OF MALAYSIAN TAXATION & EFFECTIVE TAX PLANNING
DATE: 22 - 23 Jun 2009 VENUE: Sunway Hotel & Resorts, Bandar Sunway, Selangor FEE: RM 980.00
INTRODUCTION Tax has become the single largest cost of doing business today.Lack of proper tax knowledge may result in companies paying more taxes that what is required by law.
Companies trading globally now face more tax challenges and therefore require an effective tax strategy and planning to optimize tax savings
Understanding and taking advantage of the various tax provisions can create additional value by optimizing tax savings for both employers and employees
OBJECTIVES The program will highlight the latest tax developments and their impact on the business. It also focuses on exploring the various practical issues in structuring a tax efficient remuneration package which will provide comfort and satisfaction for employers and employees.
The key feature of this program is to examine the practical issues and inherent complexities. It will offer the participants hands on practice with extensive illustrative examples.
o Maximise your tax deduction o Gain from different tax incentives to boost your bottom line o Discover new loop holes on taxable income o Redesign your tax planning to comply with the tax law o Coordinate tax results with financial accounting rules o Minimise your tax liabilities o Examine the recent development in Transfer Pricing o Boost your savings from the diverse tax incentives to boost your bottom line o Realign your tax planning to comply with the tax laws o Establish new strategies in indirect tax planning o Analyse tax concerns of employee benefits o Enhance your company's bottom line with minimum effective tax rate o Understand the implications of tax avoidance, evasion and litigation o Prepare your company for IRB audit o Explore tax issues surrounding inter-company dealings o Acquire tax practitioner's view on company restructuring o Benefit from the incentives in REITs COURSE OUTLINE A. UNDERSTANDING THE BASIS OF MALAYSIAN TAXATION * Overview of the scope of charge for Malaysian income tax under the Income Tax Act 1967. * The meaning of income. * Residence status of a taxpayer. * Income subject to tax - Business income - Non business income - Employment income * Self Assessment – Tax planning issues * Managing tax risks effectively – An overview B. STRATEGIES AND TECHNIQUES USED IN TAX PLANNING. * Maximising deductible expenses. * Dealing with purchase and disposal of fixed assets * Significance of capital allowances and tax losses * Changing the nature of income and expenses * Correct classification of expenses to avoid non-deductibility. * Changing timing of income * Deductibility of interest expenses and significance of interest restriction * Optimisation of tax incentives. - Reinvestment allowances / pioneer status / investment tax allowances etc. * Pre-commencement / pre-operation expenses. * Maximising double-deduction expenses. * Tax treatment of various Accounting transactions C TAX PLANNING OPPORTUNITIES WITHIN A GROUP OF COMPANIES. * Dealing with holding companies (section 60F trap) * Using profitable companies to borrow funds * Transfer of profitable business into companies with business losses. * Inter company charges for services rendered. * Maximize tax incentives available for exporting companies * Group tax relief D. IMPACT OF WITHHOLDING TAX (WHT) * Scope of withholding tax charge in Malaysia * What is subject to WHT? * Payments that do not attract WHT - Reimbursement of Head office expenses - Services performed outside Malaysia - Other international transactions * Use of tax treaties to benefit from double taxation agreement (DTA) * Transactions between holding companies, subsidiaries and branches. * Consequences of non-compliance * Proper documentation for IRB audit * Recent developments / case laws E. INTERNATIONAL TRANSFER PRICING – JUSTIFICATION & DOCUMENTATION * What constitutes transfer pricing? * Why tax authorities are concerned with transfer pricing issues? * Arm's length principle / Pricing methodologies * Concept of comparability / factors determining comparability F. TAX TREATMENT OF EMPLOYMENT INCOME * What constitutes taxable benefits for employees * Planning for tax efficient remuneration package * Valuing non-monetary and monetary benefits provided to employees * Tax implication on benefits in kind (BIK), perquisites and living accommodation provided to employees * Tax treatment of gratuity and compensation for loss of office paid to employees * Maximizing tax reliefs and rebates given to employees * Current IRB's position on the various allowances paid to employees to discharge their responsibilities * Latest tax developments and their impact on both employers and employees G. HIGHLIGHTS ON RELEVANT TAX CASE LAWS TARGET AUDIENCE CEO's / Directors / Senior Managers Tax Agents / Advisors Tax Practitioners Tax Specialists Tax Accountants Finance and Administrative Managers Finance Directors Financial Controllers Company Secretaries Bankers Financial Planners Advocates & Solicitors Business Entrepreneurs
To register via fax, please click here to fax the form to (603) 7880 8081.
To register online, please click here.
To register via fax, please click here to fax the form to (603) 7880 8081.
For group of 10 and above, In-House training or SDF Training assistance, please contact us @ (603) 7880 9762 or email AdminMY@ezineasia.com for details.
Essential Business Writing for Administrative Professionals
22nd & 23rd June 2009, Melia Hotel Kuala Lumpur
INTRODUCTION
Nearly all the problems we encounter in our working life are caused by miscommunication. Miscommunication has caused the company to lose customers, employees, and productivity. Writing and speaking clearly is essential for all employees. Clear business communication will help to make your working life more fruitful.
PROGRAM OBJECTIVE
With the help of lectures, case studies, group work and written exercises, this seminar will demonstrate the causes of poor communication and howto polish your writing skills to overcome the communication barriers.
PROGRAM OUTLINE
Writing Business Correspondence Letters Memos that get results E-mail: Action-oriented messages Reports that persuade and convince Minutes of meetings
How to Run a Meeting Calling for a meeting Agenda Contents of minutes Formats
Business Report Writing Characteristics of Business Reports Planning the Report Research Polishing up your Writing Skills - Grammar - Sentences: Simple, compound, and complex - Active and passive voice
Style and Tone in Writing Various writing styles Avoid negative words and phrases Use phrases that praise readers Be courteous and sincere Formal and informal sentences
Revision Review process Check grammar and punctuation Revision checklist Words often misused and confused
Editing Skills and What to Look Out for Consistency Clarity Accuracy Sensitive information Copyright infringement Checking content Common writing mistakes Checking statistics Spelling and punctuation
COURSE TIMETABLE Registration 0830 Workshop commences 0900 Morning refreshment 1030 Workshop resumes 1045 Luncheon 1300 Workshop resumes 1400 Afternoon refreshment 1530 Workshop resumes 1545 End of the day 1715
TRAINER PROFILE Ms Jalini Alias holds a Diploma in Architecture (UTM), an Advanced Diploma in Information Systems, and a Masters in Business Administration (Nottingham Trent, UK). She is also a translator certified by the National Institute of Translation, and holds a Diploma in Computer Applications Technology from the Swansea Institute of Higher Education as well as a Group Information Technology Diploma (Level 1) from the Institute of Commercial Management, UK. She is presently preparing to undertake her Doctorate program.Miss Jalini has had more than 15 years of corporate experience. She has held positions as Vice President - Marketing & Communication, Senior Consultant, Trainer, Program Executive, Office Administrator and Architect's Assistant. In these positions she has planned, supervised, organized, promoted and implemented various events including Signing Ceremonies, Graduations, Roadshows, International Seminars and talks, Management Retreats, and many others. She has supervised sales and marketing personnel, designed promotional materials of all kinds, written press releases, coordinated marketing and promotional efforts as well as acted as coordinator and liaison to various government and corporate entities towards the successful conclusion of various events and projects. Her communication and coordinating capabilities ensures that her events are very well thought out and planned to the greatest degree of detail.
Miss Jalini is a training consultant, event manager, translator, editor, business writer, computer desktop publishing and graphics designer, administrative consultant and independent distributor. She has trained students and adults in Conversational English, Leadership, Teamwork, Thinking Skills, Communication, Managing Projects and Events, Supervisory Excellence and many others. Her work has brought her in contact with various government, semi-government and private institutions where her strengths has enabled her to assist these companies in organizing projects and events, planning marketing strategies, organizing advertising campaigns and promotions, creating corporate / marketing documents, graphics / design, improving communication, planning and implementation of training / education programs as well as approval of licensing / certification from various government agencies, among others. She has also helped fledgling companies set up cost-efficient office systems. Miss Jalini has been a member of the MARA Education Foundation (Yayasan Pelajaran MARA – YPM) Subject Matter Expert Group (SMEG) for English and Leadership since 2006, as well as being Certified as an Associate Consultant in 2007 where she designs and delivers program for primary and secondary school children as well as University students and Graduates. She was invited to appear in 3 sessions of RTM2's Morning Glory (Season 4) program. Her talks have been scheduled in October, November and December 2007.
Miss Jalini is an animated trainer who concerns herself very deeply in the effectiveness of her training programs, and strives to ensure that her students and participants are able to practice what they have learnt during her training. She is skilled at creating rapport with her participants and her patience and perseverance is usually rewarded by highly effective training that creates a difference in her participants and students. She constantly improves herself and her programs, always with a view of making her programs more practical, easy to understand and enjoyable for participants. Miss Jalini has worked with organizations such as Pos Malaysia, PDRM, Petronas, Mayban Fortis, Open University (OUM), Universiti Malaysia Pahang (UMP), KPTM, Perwaja Steel, Maju Holdings, Shell, Canon, Kian Joo Can Factory, Percetakan Nasional Berhad, Trans-Asia Shipping Corporation (TASCO) and various colleges, manufacturing companies, hotels and other service-oriented firms. She has also spoken to school leavers, university students, and young people of various ages and description in motivational, leadership, communication and informational talks. Miss Jalini is presently the Principal Consultant of PurpleTrack Solutions and Operations Director of APLE (Asia Pacific Link of Enrichment Sdn Bhd). She is also Corporate Director of Al-Arena, Administration & HR Director of Geo Global Link Sdn Bhd, Founding Consultant of ACE (Associated Consortium for Excellence), Managing Consultant of IAMTC Sdn Bhd, Consultant of Acumen Training Connections, and Learning Partner of Human Dynamics Training Services.
GLOBAL LEADERSHIP LEARNING CENTRE (GLLC) No. 16 - 2, Jalan Puteri 7 / 8, Bandar Puteri, 47100, Puchong, Selangor Darul Ehsan. Tel: +603 8060 2895 Fax: +603 8063 2894
Contact Person for In-House Training and other inquiries: Hadijah J. Tel: +603 8060 2895
REGISTRATION FORM 2 - Day training @ RM 1,100.00 per delegate Early Bird Discount @ RM 1,050.00 per delegate Fax in your registration before Friday, 12th June 2009 to enjoy the early bird discount 10% discount for 3rd and subsequent registration SPECIAL DISCOUNT!! Group Discount for 3 or more participants @ RM 1,000.00 per delegate
Method of payment: Crossed Cheque/bankdraft to be made payable to "Global Leadership Development Centre" and courier to No. 16 - 2, Jalan Puteri 7 / 8, Bandar Puteri, 47100, Puchong, Selangor Darul Ehsan.
Cancellations & Substitutions: All cancellations of registrations must be made in writing. If cancellations received one week before the event i.e. 15th June 2009 you will be entitled to a 50% refund. Due to contractual commitments no refund. will be made after 15th June 2009, however a complete set of documentation will be sent to you. Substitution are welcomed at anytime. Note: It may be necessary for reasons beyond control, to change the content and timing of the event,speaker(s) or venue, every effort will be made to inform the participants of the change.
Please note that payment must be received within 5 working days upon issuance of invoice. Please Complete this form immediately and fax this to FAX:+603 8063 2894. Registration closes on Friday, 19th June 2009.
